General Virtual Assistant

WE ARE HIRING: Virtual Assistant – Xero & ServiceM8

Work Location: Bonifacio Global City (BGC), Taguig, Philippines
Work Arrangement: Hybrid — 3–4 days per week onsite
Employment Type: Full-Time
Work Schedule: Daytime shift
Compensation Package: ₱25,000–₱35,000 per month
Training: Provided

About the Role

We are looking for a motivated, detail-oriented, and trainable Virtual Assistant to support Australian clients in their daily administrative and business operations using Xero, ServiceM8, and other business applications.

You do not need extensive experience with these platforms to apply. We are looking for someone who is comfortable using computers, communicates effectively in English, follows instructions carefully, and is eager to develop new skills through structured training.

This position offers an opportunity to learn cloud-based accounting support, job management, customer coordination, and business administration while working with Australian clients.

Key Responsibilities

• Assist with routine administrative and operational tasks for Australian clients.
• Learn to use ServiceM8 to update job records, maintain customer information, assist with job scheduling, and track work orders.
• Learn to use Xero for invoice preparation, transaction recording, accounts payable and receivable support, and other assigned bookkeeping-related tasks.
• Assist with customer correspondence, appointment coordination, and follow-ups on outstanding requests.
• Maintain accurate digital records, spreadsheets, documents, and operational reports.
• Coordinate with internal team members and Australian client representatives to ensure tasks are completed accurately and on time.
• Participate in training sessions, follow established procedures, and apply feedback to improve work quality.
• Maintain confidentiality and handle client information and financial records responsibly.

Qualifications

• At least a high school diploma or equivalent; vocational training or a college degree is an advantage.
• Basic computer literacy and familiarity with email, spreadsheets, online applications, and digital file management.
• Good written and verbal English communication skills.
• Strong attention to detail, organization, and time management.
• Willingness to learn Xero, ServiceM8, and other business software.
• A dependable attitude, openness to feedback, and ability to follow instructions.
• Ability to work onsite in BGC, Taguig, three to four days per week.
• Willingness to work a consistent Philippine daytime schedule.
• Reliable attendance and commitment to completing assigned tasks.

Fresh graduates and career shifters are encouraged to apply. Prior experience in bookkeeping, administration, customer service, or similar software is an advantage but is not required. Training will be provided for candidates who demonstrate the right attitude and learning potential.

What We Offer

• Structured training in Xero, ServiceM8, and Australian business workflows.
• Competitive compensation based on qualifications and assessment.
• Hybrid work arrangements with three to four onsite days per week in BGC.
• A consistent Philippine daytime shift.
• Opportunities to develop skills in bookkeeping support, job management, and business operations.
• Company benefits in accordance with company policy and applicable Philippine employment requirements.
• Opportunities for professional growth based on performance, reliability, and skill development.

Who Should Apply?

We are looking for someone who may be new to Xero and ServiceM8 but is willing to learn, ask questions, follow established procedures, and take responsibility for assigned work.

If you are organized, dependable, comfortable working with computers, and interested in supporting Australian businesses, we encourage you to apply.

Please include a cover letter describing your administrative, customer service, bookkeeping, or computer-related experience and your willingness to learn new business applications.

Only shortlisted candidates will be contacted for the next stage of recruitment.

Pay: Php25,000.00 - Php35,000.00 per month

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Virtual Assistant: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: Hybrid remote in Taguig