Front of House Manager
- Source: Indeed
- West 40 Social
- $50,000 /yr
- On-site
- London
- Full-Time
- Senior
Job Description
Overview
We are seeking a dynamic and energetic Front of House Manager to lead our hospitality team and deliver exceptional guest experiences. In this pivotal role, you will oversee daily operations of the front-of-house team, ensuring smooth service, maintaining high standards of food safety and cleanliness, and fostering a welcoming environment for all guests. Your leadership will drive team performance, uphold service excellence, and support the overall success of our restaurant. This paid position offers an exciting opportunity to showcase your management skills in a fast-paced, customer-focused setting.
Duties
- Supervise and coordinate front-of-house staff, including servers, hosts, and bartenders to ensure efficient service delivery
- Oversee food preparation and food handling processes to maintain quality standards and compliance with food safety regulations
- Manage POS systems such as Toast POS to process transactions accurately and efficiently
- Conduct staff training on customer service, food safety, POS operation, and restaurant policies to foster a knowledgeable team
- Monitor inventory control, including ordering supplies, managing stock levels, and minimizing waste
- Handle cash transactions with accuracy, perform cash handling duties, and reconcile daily sales reports
- Oversee shift management, ensuring proper staffing levels and smooth transitions between shifts
- Enforce health and safety standards in food production areas and dining spaces to ensure a safe environment for staff and guests
- Support kitchen management by coordinating between front-of-house and kitchen teams for seamless operations
- Lead efforts in customer service excellence by resolving guest concerns promptly and professionally
Requirements
- Proven experience in casual dining restaurant environments with a strong background in food preparation and food handling
- Demonstrated management or supervisory experience within the hospitality or restaurant industry
- Strong skills in cash handling, inventory control, budgeting, and profit & loss analysis
- Excellent team management abilities with experience in staff training, interviewing, and development
- Knowledge of food safety regulations and best practices in food production and hospitality management
- Ability to manage multiple priorities efficiently in a fast-paced setting while maintaining attention to detail
- Exceptional communication skills with the ability to lead teams effectively and foster a positive work environment
- Experience with catering or banquet services is a plus; familiarity with bar operations is desirable
- Basic math skills for order calculations, financial reporting, and inventory management
Join us as our Front of House Manager to inspire your team, elevate guest experiences, and contribute to the vibrant energy of our restaurant. We’re committed to supporting your growth through leadership development opportunities while providing a rewarding environment where your skills can shine.
Pay: $50,000.00 per year
Work Location: In person
Skills
- toast-pos
