Associate (Administrative Assistant)

POSITION SUMMARY

Position Title: Associate, CSI (Temporary)

Department: CSI

Reports to: CSI Manager

About the Organization: The American Association of Critical-Care Nurses (AACN) is the largest specialty nursing organization in the world, representing the interests of more than 550,000 nurses who are charged with caring for acutely and critically ill patients. AACN is dedicated to creating a healthcare system driven by the needs of patients and families where acute and critical care nurses make their optimal contribution. Visit us online at http://www.aacn.org .

AACN is an equal opportunity employer and prohibits discrimination against or harassment of any person employed by or seeking employment with AACN on the basis of race, color, religion, creed, sex and gender (including pregnancy, childbirth, breastfeeding or related medical conditions, gender identity, gender expression, and sexual orientation), ancestry, national origin, age (40 or older), disability (mental and physical), military or veteran status, marital status, medical condition, or genetic information and any other basis protected by federal, state or local law or ordinance or regulation.

Application Instructions: To view the full job description and apply, please visit our Careers Page here and search for the Temporary Associate, CSI Academy job posting. You can also email [email protected] with any questions. This is a full-time temporary role (37.5 hours per week), approved through June 30, 2027. This position is eligible for remote work.

Position Purpose: The Associate, CSI provides routine administrative support to the department and assists with day-to-day activities that support department operations. The position is responsible for completing assigned administrative tasks accurately and in a timely manner while following established procedures and instructions.

Main Accountabilities:

Provides routine administrative support to the department and department team members.

• Completes assigned administrative tasks in accordance with established procedures, instructions, and timelines.
• Prepares, organizes, and distributes routine documents, correspondence, forms, and other materials.
• Enters, updates, and maintains information in department systems, databases, spreadsheets, and other records, as applicable.
• Organizes and maintains department files, records, documents, and other information in accordance with established practices.
• Assists with scheduling meetings, appointments, and other department activities, as applicable.
• Assists with meeting preparation, including preparing materials, organizing documents, reserving meeting space, and other routine administrative needs.
• Assists with routine data entry, tracking, and preparation of reports or spreadsheets.

Processes routine administrative requests and follows established procedures to complete assigned tasks.

• Assists with routine correspondence, communications, and follow-up as directed. This includes both internal and external communication.
• Provides basic support for department purchasing and financial activities, as applicable, including submitting or processing routine documentation, invoices, expense reports, or purchasing requests.
• Assists with such things as travel arrangements, expense reporting, and other routine administrative activities, as applicable.
• Assists with organizing and maintaining supplies, materials, and other department resources.
• Uphold the organization’s talent philosophy and values.
• Performs other duties as assigned.

Provides routine general administrative support to the CSI department.

• Responds to routine administrative questions and requests within established procedures and refers questions outside the scope of assigned responsibilities to the appropriate team member.
• Create and maintain team HWEAT/OLBI survey accounts in NetForum using established procedures.
• Create staff polls as requested using established tools and processes.
• Create and organize new cohort folders in SharePoint according to established department procedures.
• Provide basic backup technical assistance to team members and escalate issues as appropriate.
• Organize and maintain files on the R drive according to established department procedures.
• Prepare cohort schedules and coordinate Zoom meeting logistics for cohorts.
• Initiate and update established cohort end-of-program report templates.
• Enter, org…