Commercial Manager - Wholesale, Franchise & Marketplace

The Role The Commercial Manager will lead the commercial workstream for prospective new third-party opportunities, including commercial modelling, financial evaluation, negotiation and sign-off before handover to Account Management.

The Commercial Manager will be the primary support for commercial planning, operational performance and financial management across the Third Party business, acting as the central commercial hub for forecasting, budgeting, reporting, trading analysis, stock planning, supply chain coordination and performance management.

The role will include additional full Account Management responsibilities across one or more Third-Party models, supported by dotted-line responsibility for an Account Administrator to help coordinate partner activity, reporting, administration and day-to-day operational follow-up. The role will also deputise for the Commercial Head as required.

• Please note, this role is based at our London Head Office, and the successful candidate will be expected to work on-site five days per week.*

What You Will Be Doing

• Support the Head of Commercial by leading the annual budget, monthly forecast and reforecast processes across the Third Party division.
• Collaborate with Finance, Logistics and IT to produce weekly, monthly, quarterly and annual performance reporting.
• Track sales, margin, EBITDA, stock, debt and cashflow performance.
• Maintain commercial dashboards, KPI reporting frameworks and forecasting models.
• Lead functional planning, business activity reviews and performance analysis.
• Act as the central commercial coordination point between New Business Development and Account Management.
• Support month-end, quarter-end and year-end reporting activities as required.
• Coordinate inventory management across channels and jurisdictions with a view to optimising availability with balanced efficiency of stock.
• Partner with Finance on debtor management, revenue recognition and profitability reviews.
• Build financial models, business cases and commercial recommendations for new opportunities.
• Lead commercial discussions and negotiations with prospective new partners.
• Develop commercial terms, pricing structures and operating models through to internal sign-off.
• Ensure seamless handover of new partners into Account Management after contract execution.
• Provide coaching, support and dotted-line leadership to Account Administrator(s).

Measures of success and KPIs

• Delivery of Sales, Margin and EBITDA targets.
• Forecast accuracy and reforecast effectiveness.
• Reporting quality and stakeholder satisfaction.
• Successful conversion and onboarding of new partners.
• Improvement in inventory productivity and working capital.
• Operational efficiency and process improvement delivery.

What We Are Looking For

• Experience within Wholesale, Franchise, Marketplace, International Retail or Commercial Management likely gained in a Merchandising, Account Management or Central Planning role.
• Strong commercial, financial and analytical background.
• Experience managing budgeting, forecasting and logistics/stock flow processes.
• Experience building Commercial models and business cases.
• Understanding and experience of commercial Planning and Trading terms and Financial and Supply Chain language.
• Knowledge of Merchandising, inventory planning and supply chain management.
• Experience working with Third Party partners and stakeholders.
• Advanced Excel and financial modelling capability.
• Power BI and business intelligence reporting.
• ERP, merchandising and planning systems knowledge.
• Advanced forecasting, budgeting and reporting expertise.
• Commercial business case development.
• Commercial Ownership: Takes accountability for commercial decisions, performance and outcomes.
• Analytical & Insight Driven: Uses data, reporting and insight to influence business decisions.
• Planning & Organisation: Effectively manages multiple priorities and projects simultaneously.
• Relationship Building & Communication: Builds credibility and influence across internal and external stakeholders.
• Leadership & Team Development: Coaches others and promotes continuous improvement.
• Business Partnering & Collaboration: Works effectively across Finance, Logistics, IT, Merchandising and Buying.
• Agility & Problem Solving: Responds positively to change and identifies practical solutions.
• International Mindset: Demonstrates cultural awareness and a…