Freelance SME - Customer Experience Strategy | Market Research Analyst with AI Skills

Have you worked with Market Research, AI-powered insights, or Customer Experience Strategy? This could be an exciting opportunity to turn your practical experience into meaningful learning for a global audience.

At ansrsource, we’re looking to connect with experienced professionals in India for two freelance Subject Matter Expert (SME) opportunities:

1. Market Research Analyst with AI Skills

• SurveyMonkey, survey design, sampling and data analysis

• Consumer insights, competitive intelligence and AI-assisted research

• Text analytics, thematic analysis and narrated tool demonstrations

1. Customer Experience (CX) Strategy

• Customer Experience (CX) and Voice of the Customer (VoC)

• SurveyMonkey-based customer feedback programs

• NPS, CSAT, CES, customer journey mapping and retention

• Translating customer insights into actionable business recommendations

What makes you a great fit?

You bring hands-on industry experience, enjoy sharing practical insights, and can confidently explain concepts through learning content, expert videos and narrated demonstrations.

Practical SurveyMonkey experience is mandatory for both opportunities.

Why get involved?

Share your expertise, contribute real-world perspectives, and help shape professional certificate programs designed for a global learning audience.

Please share your updated resume at [email protected] or tag a relevant professional in the comments.