Manager of Applied AI Engineering (Megas)

• As a manager of Applied AI Engineers for Anthropic’s Megas segment, you will lead a team of deeply technical engineers embedded with our largest and most strategic accounts. These companies are partner-customers: they are among our biggest revenue drivers and also some of our most important go-to-market distribution channels
• Each one consumes Claude to transform its own business and distributes Claude through its platforms and marketplaces. Your team works hands-on with their product and engineering organizations as they build on Claude: co-designing complex technical solutions, advising on architecture, developing evaluation frameworks, and guiding them through the most advanced implementation patterns for LLMs
• You will hire, coach, and grow this team while staying close enough to the technology to set a high bar for engineering judgment. Your engineers work in account-aligned pods alongside Applied AI Architects, and you’ll partner closely with pod leads, Mega Sales, Partnerships, Product, and Research
• You’ll guide your team from technical discovery through production deployment, turn wins at one Mega into reference architectures and patterns that compound across the others, and channel Mega-driven requirements back into Anthropic’s product and research roadmap, all while maintaining our high standards for safety and reliability
• This is a fast-moving space at the frontier of what’s possible with LLMs, and you’ll help define how we scale technical impact across our most important relationships
• Build, coach, and grow a team of Applied AI Engineers serving Mega accounts: hire strong technical builders, develop them through structured feedback and clear competency expectations, and create scalable onboarding for a customer-facing technical role
• Staff engineers into account-aligned pods alongside Applied AI Architects, balancing deep account continuity with flexibility to move expertise where the segment needs it most
• Set performance goals aligned with each Mega’s technical account plan and the segment’s consumption objectives, and establish the metrics, reporting cadence, and dashboards that keep pod leads and cross-functional stakeholders informed on team health and impact
• Serve as a senior technical advisor to Mega product and engineering leaders as they deploy production Claude workloads: guiding architecture design, evaluation strategy, and advanced prompting, agentic, and implementation patterns from discovery through deployment
• Lead hands-on co-build initiatives with Mega engineering teams, from prototypes and pilots to production deployments, in support of each account’s joint roadmap with Anthropic
• Help navigate the partner-customer duality: support both direct consumption and the distribution of Claude through Mega platforms and marketplaces, and exercise sound judgment about what we build together and share
• Act as a technical escalation point for your team’s accounts, and partner with pod leads and Mega Sales to sequence technical work for maximum customer value
• Build shared assets across pods, including reference architectures, agentic patterns, and eval frameworks, so that what one pod learns benefits every Mega account
• Collaborate with Product and Research to surface Mega-driven requirements with the right weight and context, advocating for high-impact product changes without becoming a feature-request pass-through
• Champion scalable public and internal assets documenting the latest LLM prompting, evaluation, agentic, and architecture techniques; contribute thought leadership through talks, blog posts, and white papers
• Maintain strong, current knowledge of LLM capabilities, implementation patterns, and the AI product development stack, and translate it into practical guidance for your team and customers
• Travel to customer sites for workshops, executive technical sessions, implementation support, and relationship building, and represent Anthropic at conferences and speaking engagements

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/mont…