System Design Engineer - EcoPlant

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: System Design Engineer - EcoPlant

Location: Remote, US

**About Us** Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems.?

EcoPlant is our pioneering SaaS technology division and is at the forefront of innovation! Harnessing the power of IoT technology and predictive analytics, we seamlessly automate air compressor systems, elevating energy efficiency, boosting system reliability, and enhancing off-site productivity. We’re leading the charge in a sustainable industrial revolution, where cutting-edge technology meets eco-friendly solutions, transforming the very essence of how factories operate.

**Job Summary** There’s a sustainability movement underway in manufacturing that leverages control systems to proactively monitor mission-critical equipment to evaluate & improve efficiencies and predict & prevent system downtime and equipment failures. If you’re looking to be at the leading edge of progress, we’re seeking a highly skilled and motivated System Design Engineer to join our dynamic team.

Ecoplant is seeking a System Design Engineer to help drive the company’s continued expansion in the United States & Canada by being the product technical expert for the North America market. Your primary responsibilities will be to support the Ecoplant sales team as the EcoPlant controls expert during the sales process; design the system architecture and provide technical documentation and support during system installation process; and support troubleshooting with technical expertise for installed systems. You will liaison with the product management team to provide feedback on product design and product enhancements.

**Responsibilities**

• Provide pre-sales support to the sales team as the technical expert on the product and participate in customer calls as necessary to overcome customer objections.
• Be the first line of support to answer customer questions on architecture / data security protocols.
• Occasionally perform a site survey / audit at the customer site, as needed, as part of the pre-sale process to qualify or design a solution for a complex installation.
• Design the system architecture for a new installation, including the selection of hardware and sensor location; generate the required bill of materials; generate the piping & instrumentation diagram (P&ID) for the new system; and identify the compressor integration strategy.
• Provide technical specifications to the Ecoplant Engine team to finalize the Dynamic Engine design.
• Build the customer dashboard prior to installation and support the installation team with remote technical support during installation.
• Complete all required technical / system documentation post deployment, including as-builts, register mapping, and compressor integration details.
• Manage the troubleshooting process for any technical issues post-installation, including managing the escalation process to product management and R&DE, as required.
• Liaison to product management team to provide feedback on product design, product enhancements, and support the development of the product roadmap.
• Support the training and onboarding of new associates with technical product training, as required.

**Requirements**

• Bachelor’s degree in a related technical field and/or combination of education and at least 5 years related industrial controls support experience required.
• Demonstrated experience with system architecture des…