Quadient Inspire Engineer - Designer 100% Remote 1 year contract to Permanent Job

SENIOR QUADIENT INSPIRE ENGINEER

ABOUT THE ROLE

We’re seeking a Senior Quadient Inspire Engineer with strong IT and software engineering background to join the Customer Communications Management (CCM) team. This role focuses on customer communication generation and enterprise document solutions—not template design.

KEY RESPONSIBILITIES

• Architect, design, develop, and maintain enterprise-scale customer communication solutions using Quadient Inspire

• Build and support multi-channel customer communications (printed/digital documents, emails, reports, system-generated outputs)

• Generate and support outputs in industry-standard formats (PDF, AFP)

• Ensure all customer communications meet ADA accessibility and compliance requirements

• Implement data-driven, reusable communication components using Quadient Inspire modules (Designer, Automation/Scalar, Interactive, Content Manager, Approve Workflow)

• Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs

• Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs

• Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance

• Ensure customer communications comply with security, audit, regulatory, and quality standards

• Participate in SDLC activities including design reviews, testing, releases, and documentation

REQUIRED QUALIFICATIONS (MUST HAVE)

• Quadient Inspire Certifications in ALL of the following:

• Inspire Designer

• Inspire Scalar

• Inspire Interactive

• 5+ years professional IT or software engineering experience

• 3+ years hands-on Quadient Inspire experience in a production enterprise environment

• Proven experience building end-to-end document generation solutions (not just templates)

• Strong understanding of data-driven document composition

• Solid programming experience in one or more of: Groovy Script, JavaScript, Python

• Experience working within enterprise IT environments with formal SDLC, QA, and release processes

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related technical field (or equivalent combination of education and relevant experience if Quadient Inspire expertise is strong)

PREFERRED / STRONGLY DESIRED QUALIFICATIONS

• Experience supporting high-volume, customer-facing communications

• Experience with Customer Communications Management (CCM) platforms in regulated industries (insurance, healthcare, financial services)

• Experience with API-based integrations (REST and SOAP)

• Experience ensuring accessibility and compliance of customer communications (ADA, WCAG)

• Experience supporting multi-channel output strategies (print, email, digital delivery)

• SQL skills with experience querying and validating data from relational databases

• Experience participating in platform modernization or SaaS/cloud migration initiatives