IIM Sales Product Engineer III

Overview:

This is remote BUT we would like a person to live in the Boston MA area - be able to go to the client now and then.

• Must Have OnBase - Salesforce is a huge Plus

The IIM Product Engineer III is a commissioned sales position. This position is responsible for supporting the solution consultant and sales team in securing deals and contracts by providing technical expertise and support to clients. This typically involves understanding clients’ technical and business requirements, designing and demonstrating solutions that meet those requirements, and providing ongoing technical support throughout the sales process and after the sale.

The Product Engineer is responsible for delivering compelling product demonstrations, technical responses to requests for proposals (RFPs) and requests for information (RFIs), and building strong relationships with clients to ensure their satisfaction and support future business opportunities. The ultimate objective of the sales engineer is to contribute to the growth of the company by securing profitable business deals and building a strong reputation as a trusted technical advisor to clients.

Responsibilities:

Essential job functions include, but are not limited to the following:

• Gathering and analyzing technical requirements: Working with Solution Consultant to understand the client needs, goals and objectives, and using that information to develop appropriate solutions.
• Creating presentations and proposals: Coauthor presentations, proposals, and other collateral that articulate the value of the proposed solution and how it meets the client’s needs.
• Demonstrating solutions: Delivering demonstrations and presentations of the proposed solution to clients and stakeholders.
• Negotiating deals: Provide options with technology to align the proposed technology with the client’s budget.
• Collaborating with other teams: Working with technical teams, product management, and other stakeholders to ensure the proposed solution meets the client’s needs and is delivered on time and within budget.
• Time management: Ability to effectively manage tasks and set and deliver deadlines to meet the needs of the team.
• Keeping up-to-date with technology trends and market conditions: Staying informed of technology trends and using that information to inform recommendations and proposals.
• Building relationships with clients: Building and maintaining strong relationships with clients to ensure their satisfaction and to support future business opportunities.
• Ensuring customer satisfaction: Following up with clients to ensure their satisfaction with the proposed solution and to resolve any issues that may arise.
• Continuously improving processes: Continuously reviewing and improving pre-sales processes to ensure the highest level of efficiency and effectiveness.
• Mentoring: Must work with lesser experienced Product Engineers to help them improve.
• Performs other duties as assigned.

Qualifications:

Technical expertise: In-depth understanding of technology and its applications, as well as the ability to explain technical concepts to non-technical stakeholders.

Analytical skills: Ability to analyze complex technical and business requirements and propose solutions that meet those requirements.

Communication skills: Strong oral and written communication skills for presenting solutions and answering technical questions.

Presentation skills: Ability to create and deliver effective presentations and demonstrations to clients and stakeholders.

Product knowledge: Comprehensive understanding of the products and solutions offered by the company.

Problem-solving: Ability to identify and solve technical problems quickly and effectively.

Time management: Ability to effectively manage tasks and set and deliver deadlines to meet the needs of the team.

Interpersonal skills: Strong interpersonal skills to build relationships with clients, stakeholders and team members.

Attention to detail: Ability to review and validate technical data, and accurately record and report results.

Adaptability: Ability to work in a fast-paced environment and adapt to changing client requirements and market conditions.

Education Requirements

• Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience
• Experience Requirements
• 7+ years of experience in c…