Product Owner [SK-21442]

Aquent, a leading talent solutions company, is partnering with an innovative organization that stands at the forefront of safeguarding customer data privacy in an evolving regulatory landscape. This organization is deeply committed to transparency and empowering individuals with control over their personal information, making a tangible difference in customer trust and operational excellence.

Are you ready to make a significant impact on how sensitive customer data is managed and protected? We are seeking a visionary and experienced leader to join a pivotal initiative, shaping the future of data privacy. In this critical role, you will be instrumental in developing and implementing cutting-edge solutions that ensure compliance with essential data privacy laws. Your expertise will directly drive the successful launch and ongoing enhancement of core privacy capabilities, making a tangible difference in customer trust and operational excellence.

About The Role Step into a dynamic role where you will be a key driver in a major enterprise-wide privacy program. This position offers an exciting opportunity to lead product and feature development, as well as prioritization for critical privacy products, such as data subject access requests (DSAR) or Consent and Preference Management. You will coordinate extensively with other product owners, system and project specialists, and vendors, playing a crucial part in achieving program objectives and enhancing customer trust and compliance.

What You’ll Do

• Lead internal business and cross-functional teams, engage with vendors and various stakeholders, and meticulously monitor and control all project activities throughout the project life cycle.
• Establish comprehensive work plans, facilitate productive meetings, assign and track tasks, develop clear status reports, and monitor project budgets and financials.
• Create and maintain essential project documentation, including detailed business requirements, stakeholder lists, and risk registers, while developing and implementing associated plans.
• Develop compelling messaging and communication strategies and materials to proactively engage stakeholders, build awareness, solicit valuable input, and foster alignment to positively influence project outcomes.
• Conduct thorough research and perform benchmarking with industry peers and relevant organizations to stay informed of new legislation, emerging trends, and best practices in data privacy.
• Perform rigorous testing for changes to business processes and systems, encompassing the development of detailed test plans and test cases, execution of testing, thorough documentation of findings, and collaborative work with business and technical teams to resolve identified issues.
• Champion a customer-centric culture, focusing on meeting the needs of both external customers and internal stakeholders.
• Undertake other related tasks and assignments as required to support the program’s success.

Must-Have Qualifications

• Strong project management skills with demonstrated experience in a product-focused role on a technology implementation project.
• Proven ability to work independently while also driving results through effective collaboration and consensus-building among stakeholders.
• Demonstrated capacity to be well-organized, detail-oriented, and flexible in managing multiple assignments and meeting deadlines.
• Strong leadership and interpersonal skills, coupled with excellent communication abilities (both written and oral) to engage effectively with all levels of the organization.
• Experience in developing and delivering engaging presentations and creating clear documentation consumable by users with diverse backgrounds and skill levels.
• Robust analytical and problem-solving skills, with practical experience in business process improvement.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Nice-to-Have Qualifications

• Experience in a privacy, data privacy, or data governance-related role within operations, risk management, and/or compliance, particularly in designing and/or implementing privacy program elements.
• Background in organizational change management or customer experience management.
• Supervisory or management experience overseeing employees, vendors, and contractors.
• Certifications in project management (e.g., PMP, Agile, Scrum), privacy professional certifications (e.g., CIPP-US, CIPM, CIPT), an…