Customer Service Representative

Work from home: Entry Level Claims Associate (Non Adjuster) communicate with customers, agents and adjusters to facilitate the handling of first notice of loss insurance claims. Training provided. No adjuster license needed. Must be able to pick up company issued computer in the Dallas - Fort Worth Area. The Customer Service Claims Associate will answer insurance related questions from policyholders, explain processes for claim handling and take detailed messages for agents and claims personnel. The information gathered through communication is documented using an online job aid and client computer systems. This is a work from home position but must be able to pick up equipment (a computer, 2 monitors, headset, keyboard and mouse) in the Dallas - Fort Worth area. Work shift may include weekends.

• Position is a remote position and considered seasonal.
• $18 per hour, 40 hours per week, shifts vary.
• Hours of operation are as follows but may be subject to change in the event of a storm. M-F 8am- 6:30pm. Shifts also may include weekends
• Basic computer skills and ability to input information
• Excellent telephone skills
• Excellent oral and written communication
• Good typing skills
• Ability to multitask and prioritize work in high volume environment
• Customer service experience, preferred

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Temporary

Pay: $18.00 per hour

Work Location: Remote