Job Closed
E-Commerce Customer Service Specialist
- Source: LinkedIn
- From, Beverley
- Remote
- Melbourne
- Senior
Job Description
**From, Beverley
Part-Time
Fully Remote**
From, Beverley is a growing Melbourne-based fashion label looking for an experienced and highly organised Customer Service Specialist to join our team.
Key Responsibilities:
- Manage a high volume of customer enquiries and orders.
- Process returns, exchanges and store credits.
- Handle shipping, tracking and pre-order enquiries.
- Stay across product launches, restocks and production timelines.
- Communicate with our warehouse and production teams to ensure accurate customer updates.
- Proactively resolve customer issues and maintain a high standard of customer service.
Requirements:
- Previous e-commerce customer service experience is essential.
- Strong experience with Shopify, Loop Returns and Australia Post .
- Excellent written communication and attention to detail.
- Highly organised, proactive and able to work independently.
- Fashion industry experience preferred.
Position: Part-time, fully remote. Melbourne-based applicants preferred.
We’re looking for someone reliable, experienced and confident managing customer service independently in a fast-paced, growing fashion business.
Skills
- Shopify
This job is no longer accepting applications.
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