Director, Network Strategy & Operations

Our Team Dandelion Health was founded in 2020 by experts in health tech, hospital systems, academia, and clinical AI. We are building the world’s largest AI training and clinical development platform. Today, we pride ourselves on our ability to make data access as easy as possible for AI developers, pharma, and medical devices, while raising the bar for patient safety and data quality. Tomorrow, we will be the place where any healthcare organization can go to build a responsible clinical AI product. Our culture is all about learning from data and improving, so we can help our clients improve health through AI. Meet the rest of our team here.

Our Data We partner with health systems to safely and ethically make their de-identified patient data available to AI developers. Currently, the data is acquired from Sharp HealthCare, Sanford Health, and Texas Health Resources – with two additional U.S. health systems joining soon.

We have clinical data dating back to July 1, 2016. This data represents over 10 million patients and includes but is not limited to:

• Structured data (e.g., 100% of the EMR, including some claims)
• Unstructured text (e.g., clinical notes, radiology reports)
• Images (e.g., DICOM, pathology)
• Video
• Waveforms
• Continuous streaming monitoring data

Your Role

The Director, Network Strategy & Operations owns Dandelion’s relationships with its Consortium health system partners and ensures the operational integrity of the data pipeline that underpins every commercial engagement. This role sits at the intersection of partnership management and data compliance/delivery operations: It is equal parts relationship owner and operational quality-control backstop, responsible for making sure each health system partner is a reliable, well-supported, and a compliant source of data for Dandelion’s commercial pipeline.

This is a hybrid strategic/hands-on role. The right candidate is comfortable running executive-level conversations with health system leadership one day and troubleshooting a de-identification or data transfer issue the next.

Key Responsibilities

Health System Partnership Management

• Serve as the primary relationship owner for Dandelion’s five Consortium health system partners
• Manage the full partner lifecycle: Onboarding, ongoing relationship health, escalations, and expansion conversations.
• Build and maintain executive-level relationships with health system leadership (e.g., CMOs, informatics/IT leadership, research, privacy, compliance leadership), including representing Dandelion at partner-facing meetings and symposia.
• Draft and lead escalation communications when partner-side delays or issues (e.g., de-identification bottlenecks, EMR extraction delays, patient ID linkage or data transfer issues) put client-facing commitments at risk, coordinating resolution across internal and partner-side technical teams.
• Own recurring partner-facing deliverables, including monthly/quarterly Executive Committee updates tailored to each health system partner.
• Track and manage partner-specific technical migrations and infrastructure changes (e.g., imaging system moves, data warehouse migrations, cloud infrastructure transitions) that affect data delivery timelines.
• Negotiate and manage core partnership agreements (Network Participant Agreements, subcontractor BAAs, data use agreements), coordinating with Legal on redlines and ensuring alignment with platform terms and conditions.

Network Strategy & Value Creation

• Own the long-term strategy for the Consortium network.
• Develop and continuously refine Dandelion’s value proposition to health system partners.
• Build a deep, ongoing understanding of each partner’s institutional needs, motivations, and incentives (e.g., research ambitions, innovation mandates, CMIO/CMO priorities, financial pressures) and use that understanding to tailor the partnership relationship and roadmap for each system.
• Identify and develop new categories of partner value beyond data commercialization
• Direct introductions and relationship-building between partners who could benefit from the partner’s specific data assets or clinical expertise
• Translate partner-level insights and strategic priorities into input for company-wide network strategy, board reporting, and OKR planning
• Act as the internal advocate for the health system perspective, ensuring product, commercial, and executive decisions accoun…