Operations Assistant

About VCG Club

VCG Club is a private community of entrepreneurs, investors, and business leaders based in Phuket.

We are looking for a highly organized and detail-oriented Operations Assistant to support the daily activities of the club, maintain smooth communication with members, and help coordinate events and operational processes.

What You’ll DoMember Support & Communication

• Respond to member inquiries via messaging platforms and email.
• Assist members with questions related to events, membership, and club services.
• Ensure timely and professional communication.

Application Processing

• Manage incoming membership applications.
• Schedule introductory calls when needed.
• Maintain accurate records and application statuses in CRM.

Event Administration

• Track event registrations and attendance lists.
• Communicate event details to participants.
• Support post-event follow-up and feedback collection.

CRM & Database Management

• Maintain member records, contact details, interests, and engagement history.
• Ensure data accuracy and consistency.
• Support segmentation and reporting.

Administrative Support

• Coordinate tasks and deadlines across ongoing projects.
• Assist with contractor communication and basic logistics.
• Prepare documents, spreadsheets, reports, and meeting notes.
• Keep operational processes organized and up to date.

Documentation & Knowledge Management

• Update FAQs, templates, and internal documentation.
• Organize information and improve knowledge bases.
• Help streamline repetitive processes.

Who We’re Looking For

• Highly organized and detail-oriented.
• Comfortable working with spreadsheets, databases, and structured information.
• Strong written communication skills.
• Able to manage multiple tasks simultaneously.
• Reliable, proactive, and accountable.
• Comfortable working independently in a remote environment.

Requirements

• Experience with CRM systems and task management tools (Notion, ClickUp, Trello, Asana, Zoho CRM, HubSpot, or similar).
• Strong administrative and coordination skills.
• Excellent attention to detail.
• Professional written English.

Nice to Have

• Experience as an Operations Assistant, Administrative Assistant, Project Coordinator, Community Coordinator, or Customer Support Specialist.
• Experience supporting events or communities.
• Based in Phuket or available to attend occasional offline events.
• Interest in entrepreneurship, startups, business networking, or investment communities.

What We Offer

• Flexible remote work environment.
• Opportunity to grow into operations, project management, or community leadership roles.
• Access to a network of entrepreneurs, investors, and business leaders.
• Dynamic international team and fast-growing project.

How to Apply

Please send your CV and a short introduction telling us:

• What administrative or coordination experience you have.
• A project or responsibility you managed successfully.
• Your current location and availability.

We review all applications and respond within a few business days.