WFH UK Property Operations & Compliance Assistant (UK HMO, Asana, Xero, Slack)

Job Overview

Our client is seeking an experienced UK Property Operations & Compliance Assistant (UK HMO, Asana, Xero, Slack) to oversee day-to-day operations, tenant communications, and regulatory compliance. In this remote, part-time role (20 hours per week), you will manage operational inboxes, coordinate maintenance contractors, and track key compliance renewals such as Gas Safety, EICR, and HMO licenses. You will work closely with housing providers, care operators, and internal teams using tools like Asana, Xero, and Slack. This position offers a direct pathway to a full-time role for a proactive, highly organized professional seeking long-term career growth.

Schedule Monday - Friday, 8:00 AM - 12:00 PM, UK Time (20 work hours per week)

Responsibilities

• Monitor and organize operational inboxes.
• Follow up and respond to routine emails and escalate complex issues when needed.
• Manage day-to-day communication with tenants, housing providers, and care operators.
• Follow up on outstanding requests and maintain professional communication.
• Escalate urgent or sensitive matters when appropriate.
• Maintain property compliance records.
• Track and coordinate renewals for: Gas Safety Certificates, EICR reports, HMO licences, Fire safety inspections, and Emergency lighting checks.
• Proactively flag upcoming renewals.
• Communicate with contractors and maintenance suppliers via email and WhatsApp.
• Follow up on outstanding maintenance jobs.
• Keep maintenance records up to date.
• Attend regular remote team meetings.
• Take meeting notes and track action items.
• Help coordinate operational workflows and ensure tasks are completed.
• Flag important issues that require management attention.

Requirements

• MANDATORY: Candidates with exclusive availability (no other current clients) are strongly preferred. If you have existing clients or commitments, you must declare them and outline your exact schedules (in UK time) during the application process for full transparency.
• MANDATORY: Long-Term Commitment — Given the significant resources and training invested into this role, our client is seeking a dedicated professional looking for a long-term career opportunity, not a short-term assignment.
• Experience managing UK HMO properties, supported living properties, or similar property management roles.
• Strong tenant and customer communication skills.
• Experience working with housing providers, housing associations, or care operators.
• Knowledge of UK property compliance requirements, including Gas Safety, EICR, HMO licensing, and fire safety.
• Excellent organizational and time management skills.

Qualifications

• Experience with Microsoft Outlook / Microsoft 365, Asana, WhatsApp Business, Slack, and Xero is a plus.

What We’re Looking For

• Proactive and self-motivated.
• Highly organized and detail-oriented.
• Comfortable managing multiple priorities.
• Professional and confident in communicating with tenants, suppliers, and partners.
• Adaptable and comfortable working in a growing business that uses AI-powered tools to support operations.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the “Apply” button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities

When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we’ll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.