Executive Assistant / Operations Coordinator

About Us

We are a rapidly growing manufacturer and distributor of hemp-derived CBD and kratom products sold throughout the United States. Our company operates multiple successful brands and is focused on innovation, operational excellence, and delivering high-quality products to our customers.

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the CEO and leadership team. This individual will play a critical role in helping manage daily operations, communications, inventory planning, purchasing, and key business initiatives.

Key ResponsibilitiesExecutive Support

• Manage CEO calendar, appointments, travel, and meeting schedules
• Coordinate and plan internal and external meetings
• Take meeting notes and track action items
• Assist with strategic planning and project management
• Ensure priorities and deadlines are organized and executed efficiently

Operations & Administration

• Maintain organization across multiple departments and projects
• Assist with inventory management and forecasting
• Manage purchasing activities and inventory projections
• Track and coordinate account receivables and account payables
• Assist with customer account management and relationship maintenance
• Support operational functions within Shopify
• Coordinate customer outreach and communications
• Manage WhatsApp marketing campaigns and communications
• Track sales commissions and maintain reporting accuracy
• Create and maintain operational reports, dashboards, and spreadsheets

Communication & Relationship Management

• Serve as a point of contact for customers, vendors, and business partners
• Build and maintain strong relationships with key accounts
• Draft professional emails, reports, and presentations
• Follow up on outstanding tasks and commitments

QualificationsRequired

• Bachelor’s Degree required
• 3+ years of Executive Assistant, Operations Coordinator, Office Manager, or similar experience
• Exceptional organizational and time-management skills
• Advanced Microsoft Excel skills
• Strong analytical and reporting abilities
• Excellent verbal and written communication skills
• Strong relationship-building and interpersonal skills
• Ability to prioritize multiple projects simultaneously
• Self-motivated with strong attention to detail
• High level of professionalism and confidentiality

Preferred

• Experience with Shopify
• Experience with inventory forecasting and purchasing
• Experience with QuickBooks, NetSuite, or ERP systems
• Experience in consumer packaged goods (CPG), supplements, CBD, hemp, kratom, or wellness industries
• Experience supporting entrepreneurs, founders, or CEOs

Ideal Candidate

The ideal candidate is highly organized, thrives in a fast-paced environment, enjoys solving problems, and takes ownership of projects without being asked. You are proactive, dependable, detail-oriented, and capable of helping a growing company stay organized and operate efficiently.

Pay: $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance

Education:

• Bachelor’s (Required)

Experience:

• Executive administrative support: 5 years (Required)

Work Location: In person