Senior ServiceNow Developer (CMDB)

ITC Digital Solutions is seeking highly motivated and experienced mid-senior level ServiceNow Developer to join our team to support our government clients. The successful applicant will lead the design, development, and implementation of the ServiceNow solution, ensuring seamless integration with our collaborators. You will have the chance to use and develop your skills, work with a driven and innovative team, engage with different collaborators, and strengthen ITC’s capabilities.

Job Responsibilities

As a Sr. ServiceNow Developer (CMDB), you will:

• Design, develop, and enhance ServiceNow applications and platform capabilities.
• Build and maintain integrations using REST/SOAP APIs, Integration Hub, and external systems.
• Configure and support ITSM, ITOM, CMDB, and SPM solutions.
• Troubleshoot production issues, perform root-cause analysis, and resolve defects.
• Support Discovery, Service Mapping, and cloud integrations across AWS and Azure environments.
• Participate in Agile teams, contributing to sprint delivery, peer reviews, and technical documentation.
• Support testing, deployment, CI/CD, and release management activities.

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Required Qualifications:

• U.S. Citizenship is required.

• Ability to obtain and maintain a Government Security Clearance.

• Associate degree or Equivalent experience.

• 5+ years of experience with the ServiceNow platform.

• Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX.

• Hands-on experience with CMDB
• Experience with ITSM modules and Agile development environments.

• Understanding of database concepts, including SQL.

• ServiceNow Certified System Administrator required

• Must be able to report to onsite client location in Washington, DC in a hybrid capacity or have the ability to travel for required meetings.

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Desired Qualifications:

• An active Government Security Clearance.
• Strong communication and team building skills.

• ServiceNow Certified Application Developer (Preferred)

• ServiceNow Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM) (Preferred)

• Ability to work collaboratively with cross-functional teams.

• High level of attention to detail and excellent problem-solving skills.

• Demonstrated focus on providing exceptional customer service and adaptability to handle shifting demands.

• Willingness to continuously learn and stay updated with the latest ServiceNow features and industry trends.

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About ITC Federal

ITC Federal (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. Together with ITC Digital Solutions, we leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC Federal is located in Fairfax, VA, and ITC Digital Solutions is located in McLean, VA. We offer an outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

Disclaimer

All qualified applicants will be considered for employment based on their skills and merit.

Please be aware that ITC may capture your image (video or screenshot) during the interview process, and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by ITC.

ITC discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors considered in making compensation decisions, including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales- or revenue-based metrics, and business or organizational needs. At ITC, it is not typical…