Senior Product Manager, Retailer App Platform & Insights

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role: We’re looking for a Senior Product Manager to shape how some of the world’s largest retailers manage and grow their digital businesses on Instacart.

You’ll own Retailer App as a platform, building a consumer-grade experience where retailers can easily manage their storefronts, discover and adopt new capabilities, and take greater control of their businesses. You’ll also build the foundations that enable product teams across Instacart to deliver great retailer experiences quickly, consistently, and safely.

In parallel, you’ll own Analytics & Insights, one of Retailer App’s core products, transforming retailer data into actionable insights that help retailers grow.

Across both areas, you’ll set a compelling multi-half product vision and strategy, translating customer needs into differentiated products and measurable outcomes. You’ll be expected to operate with exceptional ownership and velocity, driving complex initiatives from ambiguity to launch, aligning teams across Product, Design, Engineering, and Data, and working directly with leading enterprise retailers to uncover needs and deliver scalable solutions.

This role offers a unique combination of platform-wide influence, end-to-end product ownership, and direct business impact — with the opportunity to define the next generation of retailer tools.

About the Team - Instacart’s Enterprise Platform team is responsible for the white-label product that enables retailers of all sizes to compete online through their own ecommerce experiences. The team is focused on platform growth and long-term retailer success — from onboarding new partners to helping them acquire, serve, and retain their end customers in ways that align with their unique brand and strategy.

About the Job

Retailer App Platform — Build a consumer-grade retailer experience

• Build a consumer-grade experience: Make Retailer App intuitive, cohesive, and delightful, with seamless navigation, personalized homepages, and end-to-end workflows that make it effortless for retailers to get their jobs done.
• Drive feature discovery and adoption: Surface and merchandise the growing suite of Storefront Pro capabilities so retailers can easily discover valuable features, understand their benefits, and adopt or upgrade to unlock more value.
• Empower retailers through self-service: Build intuitive self-service experiences that allow retailers to explore, configure, and manage their storefront capabilities with greater flexibility, transparency, and control.
• Enable teams to build fast and safely: Establish reusable components, templates, common UX patterns, and governance frameworks that help product teams ship high-quality, consistent retailer experiences with speed and confidence.
• Own the end-to-end experience: Set the vision and standards for Retailer App across product teams, ensuring individual features come together into one coherent, exceptional experience rather than a collection of disconnected tools.

Analytics & Insights — Turn retailer data into growth

• Make performance understandable: Build intuitive analytics experiences that give retailers visibility into their commerce, content, and product performance, helping them understand what’s happening a…