Software Test Engineer II - Pega

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Value Proposition Quality-gating a host of mission-critical Enterprise applications for a large bank and thereby enriching one’s domain knowledge of the latest and greatest processes/protocols/standard on the one hand while enhancing one’s testing skills – both manual and automation - on the other.

Job Details Position Title: Software Test Engineer II

Career Level: P2

Job Category: Senior Associate

Role Type: Hybrid

Job Location: Bangalore

About The Team The Community Association Banking Technology is a Specialized Business Line Focused on Supporting Property Management Companies, Homeowners Associations, Commercial Property Managers, and Apartment Complex Managers. Servicing 1350+ Property Management Companies, Over 40,000+ HOA’s , 250 HOA’s managed directly by FCB. The Community Association Banking Technology team is growing and seeking a Software Test Engineer II to join us.. New joiners can be sure to amass immense knowledge about domain and technology thanks to the free flow of information and mentorship provided by seasoned IT professionals who have been part of this team for so long.

Impact Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes, supporting payment origination applications and API integrate. Responsible for understanding the workload and ensuring proper coverage to complete assigned work across team. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy, including defining testing scope and identifying test data needs. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.

Key Deliverables

• Independent Testing & Validation - Writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects.
• Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.
• Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures
• Business Strategy - Assists in leading the Quality Assurance testing teams by creating test plans, developing the testing timelines and schedules, and coordinating workstreams across multiple teams.

Skills And Qualification

• 5-8 years of experience testing Enterprise applications .
• Must have exposure or knowledge of Automation of backends / UI / both.
• Detailed working knowledge in functional and API (REST & SOAP) testing.
• Strong knowledge of programming language Java (Preferred) & python (additional).
• Strong knowledge in OOPS concepts will be preferred.
• Exposure to test automation tools such as selenium, postman
• Understanding of version control systems such as Git.
• Create test plan & test strategy based on the product requirement.
• Jira x-ray, or any defect tracking tool.
• Collaborate with developers, product team a…