Medical Assistant Intermediate

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary Opportunity to work in a team environment providing services to youth between the ages of 0 and 21 in the UMHS Regional Alliance for Healthy Schools Belleville High School school-based health center. Support a multidisciplinary health professional team, both clerically and clinically.

Hours for this position are 32 hours/week. Position is located inside of Belleville High School.

Responsibilities*

Performs all duties of the Medical Assistant Associate on a regular and recurring basis, either across a

minimum of four (4) service lines or within a school system in a role that requires independent coordination

and collaboration with other municipal systems. When assigned to multiple service lines, the employee is

responsible for maintaining current knowledge, skills, and demonstrated competencies in a minimum of

four (4) multi-specialty service lines.

Characteristic Duties And Responsibilities Patient Intake across a minimum of 4 multi-specialty service lines:

• Responds to general patient inquiries about clinic operations within their scope of practice and across all service lines they are responsible for supporting.
• Rooms patients (virtually and in person) and perform standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned.
• May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.).
• Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate.

Patient Care across a minimum of 4 multi-specialty service lines:

• Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.
• Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines.
• Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures.
• Quality Control testing of POC equipment.
• May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice.
• Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.
• Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).
• Queue and pend medication renewals.
• Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines.
• Observes patient status, report changes, and document accordingly.
• Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request.
• Informs patients of normal test results within their scope of practice.
• Documents into MiChart within scope of practice.

Administrative and Clinical Workflow Support a minimum of 4 multi-specialty service lines:

• Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies.
• Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind.
• Cleans, stocks, and organizes clinic spaces (exam and supply rooms),
• Maintains inventory and may manage PAR levels when appropriate.
• Processes forms and in basket messages through MiChart.
• May assist with prescription or procedure prior authorizations within scope of practice.
• Disinfects and maintains equipment between cases according to Instructions for Use, policies,and guidelines; removes equipment not needed for next case and stores it appropriately.
• Transport a…