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Customer Service Rep / Entry Level / REMOTE

  • Source: Applytojob
  • AIL
  • Remote
  • Cape Coral
  • Full-Time
  • Junior

Job Description

Customer Service Rep / Entry Level / REMOTE

**AO Globe Life Work From Home Entry Level Training & Mentorship Provided**

Work Arrangement: 100% Remote / Work From Home
Location: U.S.-Based Applicants
Experience: Entry Level | No Insurance Experience Required
Schedule: Flexible
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Training: Full Virtual Training | Licensing Guidance | One-on-One Mentorship

No Experience? Start Your Remote Career Here.

Looking for an online customer service opportunity where you can work from home, develop valuable professional skills, and help individuals and families understand important benefit options?

AO Globe Life is expanding our virtual team and seeking motivated, dependable, and people-focused individuals to join us as Online Customer Service Representatives.

You’ll connect with prospective and existing clients through scheduled virtual appointments, answer questions, explain available benefits, assist with enrollment, and provide continued support.

This opportunity combines:

Customer Service + Client Support + Benefits Education + Relationship Building + Consultative Insurance Sales

You do not need previous insurance experience to apply.

We provide structured training, licensing guidance, one-on-one mentorship, and ongoing professional development to help motivated individuals learn the business.

✓ 100% Remote / Work From Home
✓ Entry Level – No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission-Based Pay
✓ Performance Bonuses
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Career & Leadership Advancement

🤝 What You’ll Do

As an Online Customer Service Representative, you’ll help create a professional, informative, and positive experience for prospective and existing clients.

Your responsibilities may include:

  • Meet with clients through scheduled Zoom and phone appointments
  • Connect with individuals and families interested in learning about available benefits
  • Ask questions to understand client needs and priorities
  • Listen carefully to concerns
  • Answer questions clearly and professionally
  • Explain benefit and coverage information
  • Help clients understand available options
  • Assist eligible clients with applications and enrollment
  • Conduct applicable policy and benefit reviews
  • Assist with beneficiary and policy-related service requests
  • Provide consistent follow-up
  • Maintain accurate digital client records and documentation
  • Build long-term relationships through dependable service

Your goal is to make complicated information easier to understand while providing a client experience built on professionalism, trust, and service.

🛡️ Help Clients Understand Their Benefits

Once appropriately licensed, you’ll help individuals and families understand available life, accident, and supplemental health insurance options.

Your role may include:

  • Conducting virtual benefit consultations
  • Identifying client protection needs
  • Explaining available coverage features
  • Answering questions about benefit options
  • Helping clients evaluate available choices
  • Providing needs-based recommendations
  • Guiding eligible clients through enrollment
  • Completing applicable documentation
  • Assisting with beneficiary information
  • Providing ongoing support after enrollment

Our approach emphasizes education and informed decision-making rather than high-pressure sales tactics.

📞 Qualified Client Opportunities – No Traditional Cold Calling

You won’t be required to purchase your own leads.

Representatives have access to qualified client opportunities, including individuals and families interested in receiving information regarding available benefits.

This allows you to focus on:

  • Customer service
  • Client consultations
  • Benefits education
  • Relationship building
  • Enrollment assistance
  • Follow-up
  • Ongoing service

No lead purchasing is required, and the role does not rely on traditional cold calling.

🇺🇸 Serve Working Families

AO has a history of working with individuals and families, including members of labor unions, associations, veterans, and other working families.

Your role is to help…

Skills

  • zoom
  • workspace
  • jazzhr
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