Customer Service - Entry Level Position - REMOTE

Globe Life AO - 100% Remote - U.S. Applicants - Flexible Schedule - Training & Mentorship Provided

Start Your Remote Career Helping Working Families

Looking for a work-from-home opportunity where you can help people, build valuable professional skills, and create opportunities for long-term career growth?

Globe Life AO is expanding our virtual team and seeking motivated, people-focused individuals to join us as Remote Client Support Associates.

In this role, you’ll connect virtually with individuals and families who have requested information about available benefits. You’ll answer questions, explain available options, guide clients through next steps, and provide professional ongoing support.

Whether you’re entering the workforce, changing careers, or looking for greater flexibility, no previous insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

✓ 100% Remote / Work From Home
✓ Entry-Level — No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Performance-Based Compensation
✓ Flexible Scheduling
✓ Comprehensive Training & Mentorship
✓ Leadership & Career Advancement Opportunities

What You’ll Do

As a Remote Client Support Associate, you’ll combine customer service, relationship building, benefits education, and client support in a fully virtual environment.

🤝 Connect With Clients

• Meet with clients through scheduled Zoom and phone appointments
• Connect with individuals who have requested information
• Ask questions to understand client needs and priorities
• Build positive, professional relationships
• Create a welcoming and personalized client experience

📋 Educate & Guide

• Explain available life, accident, and supplemental health benefit options
• Answer questions clearly and professionally
• Help clients understand available programs and coverage
• Guide eligible clients through applications and enrollment
• Explain next steps and required documentation
• Provide timely follow-up throughout the process

❤️ Provide Ongoing Client Support

• Assist existing clients with policy-related questions
• Conduct policy reviews when appropriate
• Assist with beneficiary updates
• Maintain accurate digital client records
• Manage appointments and follow-up communications
• Provide continued customer service after enrollment

📞 Work With Clients Who Have Requested Information

Rather than spending your day randomly prospecting, you’ll connect with individuals and families who have requested information regarding available benefits.

Your role focuses on:

Connect → Listen → Educate → Guide → Assist → Follow Up

This allows you to concentrate on building relationships and delivering an excellent client experience.

🏠 100% Remote / Work From Home

Your client appointments, training, coaching, and team collaboration are completed virtually.

You’ll work using technology such as:

• Zoom
• Phone and email
• Digital client-management systems
• Online scheduling tools
• Virtual training platforms
• Web-based enrollment technology

Enjoy the convenience of building your career from home without a daily commute.

💰 Weekly Performance-Based Compensation

This opportunity offers commission-based compensation rather than a guaranteed hourly wage or salary.

Income opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Recognition incentives
• Leadership compensation as you advance

Individual earnings vary based on activity, production, performance, and results.

🎓 No Experience? Training Is Provided.

Previous insurance experience is not required.

Training and professional development may include:

• Structured virtual onboarding
• State insurance licensing guidance
• Benefits and product education
• Customer-service training
• Client communication development
• Enrollment procedures and systems
• Virtual presentation skills
• Weekly coaching
• One-on-one mentorship
• Professional development
• Leadership training

We value attitude, professionalism, work ethic, coachability, and willingness to learn.

📈 Build More Than an Entry-Level Career

For individuals interested …