Entry Level - Online Customer Service - FULLY REMOTE

Company: AO – American Income Division of Globe Life
Location: 100% Remote | United States
Schedule: Full-Time | Flexible
Experience: Entry-Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance Incentives

Help Families Protect What Matters Most — While Building Your Career From Home

Are you looking for a remote career where you can help people, build meaningful relationships, and create long-term professional and financial opportunities?

AO is seeking motivated, service-driven professionals to join our growing virtual team as Remote Member Protection Consultants.

You’ll work with individuals and families—including veterans, labor union members, credit union members, association members, and their families—helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting what matters most.

This opportunity combines member service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.

No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

Opportunity Highlights

✔ 100% Remote / Work From Home
✔ Entry-Level Candidates Welcome
✔ Qualified Member Opportunities Provided
✔ No Traditional Cold Calling
✔ No Lead Purchasing Required
✔ Weekly Commission-Based Pay
✔ Performance Bonuses & Uncapped Earning Potential
✔ Renewal & Residual Income Opportunities
✔ Flexible Scheduling
✔ Training & One-on-One Mentorship
✔ Leadership & Career Advancement

About AO

AO operates within the American Income Division of Globe Life and has a long history of serving working families throughout North America.

Our representatives help individuals and families understand supplemental insurance products designed to provide additional financial protection.

Our culture emphasizes:

• Exceptional member service
• Integrity and professionalism
• Long-term relationships
• Personal accountability
• Mentorship and coaching
• Continuous professional development
• Performance-based advancement
• Leadership development

We’re looking for professionals interested in building more than a temporary remote job—we’re looking for people who want the opportunity to develop a long-term career.

What You’ll Do

🤝 Member Consultations & Benefits Education

As a Remote Member Protection Consultant, you’ll:

• Conduct scheduled virtual consultations through Zoom and phone
• Connect with members seeking information about available benefits
• Listen carefully to understand individual and family protection needs
• Explain life, accident, and supplemental health insurance options
• Answer questions about benefits, coverage, and policy features
• Provide personalized, needs-based recommendations
• Help members evaluate available options and make informed decisions
• Guide eligible members through applications and enrollment
• Assist with required documentation and account information
• Maintain accurate digital client records

Provide Long-Term Member Service

Your role doesn’t end after enrollment.

You’ll continue helping members with:

• Policy reviews
• Beneficiary updates
• Coverage questions
• Policy changes and account service requests
• Claims-related guidance
• Follow-up communication
• Changes in family protection needs
• Ongoing client support

The goal is to build long-term relationships based on trust, professionalism, education, and exceptional service.

Qualified Member Opportunities

📞 Spend More Time Helping—Not Prospecting

Representatives receive access to member opportunities from individuals who have expressed interest in receiving information about available benefits.

This allows you to focus on:

• Scheduled member conversations
• Benefits education
• Needs analysis
• Personalized recommendations
• Enrollment assistance
• Relationship building
• Policy service
• Long-term member support

Representatives are not required to purchase leads.

Our approach emphasizes education, service, and trust rather than high-pressure sales tactics.

Compensation & Earning Potential

💰 **Weekly Commission-Based Compe…