Outbound Calling Virtual Assistant

Job Summary:
We’re after a warm, confident Healthcare Partnership Outreach Specialist to help grow our referral network for pediatric ABA and occupational therapy services. You’ll reach out to pediatric medical offices, schools, daycares, and community organizations to introduce our services, build lasting relationships, and book meetings and tours with interested partners. You’ll excel if you have a natural, personable phone presence, strong written English, and the organizational skills to keep a calendar and outreach tracker running smoothly.

Key Responsibilities:

• Call pediatric medical offices, schools, daycares, and community organizations to introduce our therapy services and build referral relationships
• Send a templated follow-up email after each call
• Book meetings and tours straight onto the team calendar when contacts show interest
• Work through a structured follow-up cadence to nurture leads over time
• Record every call, outcome, and next step accurately in the shared outreach tracker
• Keep the partner and contact database up to date, including organization details and call history
• Schedule and confirm partner meetings and tours, and send reminders for each
• Draft routine correspondence such as thank-you notes and introductory emails from provided templates
• Put together a weekly outreach summary of calls made, meetings booked, and follow-ups due
• Manage the outreach inbox and flag anything that needs a direct response from leadership

Mandatory Skills:

• Proven experience in outbound calling, cold calling, or phone-based outreach
• Clear, confident, and warm phone presence and the ability to build rapport quickly
• Excellent spoken and written English
• Experience managing calendars and scheduling appointments
• Proficiency in Google Sheets and Google Workspace
• Responsible, focused, and independent
• Strong communication skills and a professional, personable approach

Preferred Skills:

• Experience with Dialpad or similar cloud-based calling platforms
• Background in partnership development, referral outreach, or relationship-based sales
• Experience with U.S.-based healthcare, therapy, or education organizations
• Familiarity with CRM tools or outreach tracking systems
• Ready to manage several follow-ups and priorities at a time
• A genuine interest in supporting families and children’s services

Why Join Us:
Join a caring, mission-driven team that helps children and families get the support they need. You’ll play a direct role in expanding our community partnerships, with clear templates, processes, and tools ready from your first day. This is a great opportunity for a people-focused communicator who wants their work to make a real difference.