Staff Product Manager, Listening

This is a Fully Remote Job

About Our Client:

The organization operates in the social media management industry, addressing the challenge of managing and interpreting vast amounts of social interactions for businesses. It provides a platform that processes over one billion social messages daily, delivering insights and actionable information to more than 30,000 brands. The company offers a suite of solutions including publishing, engagement, customer care, influencer marketing, connected workflows, and business intelligence, aiming to enable strategic decision-making and foster authentic customer connections.

About the Opportunity:

The STAFF PRODUCT MANAGER, LISTENING is responsible for owning the strategy, delivery, and scaling of the partner and platform integration ecosystem. This role drives a shift from bespoke partner integrations to a scalable, platform-based model that reduces engineering effort per partner while expanding connected systems. The position requires deep technical knowledge of integration architecture alongside strong commercial judgment to prioritize development efforts. It contributes by shaping integration strategy, ensuring execution aligns with business and customer needs, and enabling scalable, efficient integration solutions.

Responsibilities:

• Own end-to-end integrations strategy including pricing, packaging, distribution, and go-to-market readiness
• Manage ongoing collaboration with cross-functional teams
• Collaborate with Engineering to prioritize integration investments balancing short-term and long-term goals
• Define and implement platform-based integration strategies that enable customer self-integration
• Oversee integration lifecycle from alpha to post-launch scaling with strategic partners and customers
• Make decisions on permissioning, security, and licensing for packaged integrations
• Build business cases and prioritization frameworks for new integration initiatives
• Facilitate alignment between GTM, Partnerships, and Engineering to ensure commercial viability
• Drive delivery of integration products balancing immediate needs and long-term scalability

Requirements:

• 10+ years of product management experience in ecosystem or integration roles within B2B SaaS
• Proven leadership in multi-product portfolio environments
• Experience collaborating with product, design, engineering, and GTM teams
• Experience working with distributed engineering teams across time zones
• Strong communication skills emphasizing proactive and transparent information sharing
• Location in Central or Eastern time zone due to collaboration needs

Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.