Sales and Lettings Manager

Company: City Max International Ltd
Location: London, United Kingdom
Job Type: Full-time, Permanent
Salary: From £43,200 per annum, depending on qualifications and experience
Working Hours: 40 hours per week
Work Location: Office-based, with travel as required

About Us

City Max International is an established and growing property management and real estate company operating in the residential and commercial property sectors.

We are seeking an experienced, ambitious and commercially focused Sales and Lettings Manager to oversee our property operations, develop new business opportunities and support the continued expansion of our property portfolio and client base.

The successful candidate will play a key management role, overseeing property sales, lettings, landlord relationships, tenant services and portfolio performance while ensuring high standards of operational efficiency, customer service and regulatory compliance.

Key Responsibilities

• Oversee and manage the company’s residential and commercial property sales and lettings operations.
• Develop and implement effective sales, lettings and business development strategies to increase revenue and expand the company’s client base.
• Supervise property management activities, including tenancy administration, rent collection, tenancy renewals and property maintenance coordination.
• Establish and maintain strong professional relationships with landlords, tenants, property investors, developers and prospective buyers.
• Conduct property appraisals, rental valuations, market research and investment assessments.
• Negotiate tenancy agreements, lease terms, property sales and other commercial arrangements.
• Lead, supervise and support lettings negotiators, property administrators and other operational staff.
• Monitor departmental performance, financial targets, operational budgets and business development activities.
• Ensure compliance with relevant UK property legislation, including tenancy regulations, deposit protection, right-to-rent requirements and applicable property licensing obligations.
• Coordinate property marketing campaigns, promotional activities and advertisements across major property portals.
• Manage and resolve complex landlord and tenant enquiries, disputes and operational matters.
• Prepare management reports covering occupancy levels, rental performance, sales pipelines, operational efficiency and portfolio profitability.
• Identify and pursue opportunities to expand the company’s residential and commercial property portfolio.
• Represent the company at business meetings, property exhibitions and industry events in the UK and overseas.
• Be willing and able to undertake international business travel to meet clients, investors and business partners when reasonably required.

Qualifications and Experience

Essential Requirements

• Previous experience in property management, estate agency, residential or commercial lettings, or a related real estate management role.
• Strong understanding of the UK residential and commercial property markets and relevant lettings procedures.
• Excellent communication, negotiation, leadership and organisational skills.
• Ability to manage multiple properties, clients and operational priorities effectively.
• Experience supervising employees and overseeing day-to-day business operations.
• Good working knowledge of property management software and Microsoft Office applications.
• Strong commercial awareness, problem-solving abilities and customer relationship management skills.
• Willingness to travel within the UK and internationally when required.

Desirable Requirements

• A university degree or professional qualification in any discipline.
• Previous experience managing residential and commercial property portfolios.
• Knowledge of HMO licensing, property compliance, landlord obligations and relevant housing regulations.
• Experience in business development, property investment and portfolio expansion.
• Experience working with international clients, property investors or overseas business partners.

Salary and Benefits

• Starting salary from £40,000 per annum, negotiable depending on qualifications, relevant experience and responsibilities.
• Additional remuneration or performance-related incentives may be offered, subject to agreement.
• Full-time, permanent employment.
• Opportunities for career progression and professional development.
• Supportive and professional working environment.
• O…