Director, Security Suite Product Management

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Security Suite Product Management based in the United States.

This is an exciting opportunity for a strategic, hands-on product leader to shape the future of retail security technology and intelligent store operations. You will own the vision, roadmap, commercialization, and business performance of a product portfolio spanning loss prevention, produce recognition, computer vision, video security, analytics, and emerging AI-enabled solutions. Combining customer insight with strong commercial judgment, you will transform complex retailer challenges into scalable products that deliver measurable business value. You will lead and develop a high-performing product management team while collaborating closely with Engineering, Sales, Marketing, Innovation, and Customer Success. From early discovery and rapid experimentation through launch and portfolio expansion, you will drive product decisions that balance customer needs, technical feasibility, and sustainable growth. This leadership role offers the opportunity to influence product strategy, expand recurring revenue, and help retailers build safer, smarter, and more efficient stores.

Accountabilities

• Own the overall vision, portfolio strategy, roadmap, investment priorities, and lifecycle management for the Security Suite, including loss prevention, produce recognition, computer vision, video security, analytics, and emerging AI-enabled use cases.
• Lead portfolio business planning and performance, overseeing revenue, annual recurring revenue (ARR), adoption, expansion, margins, pipeline, pricing, packaging, and investment decisions.
• Monitor customer needs, market trends, and competitive developments to identify opportunities for investment, acceleration, strategic partnerships, repositioning, or portfolio rationalization.
• Lead the Product Management function and establish a modern, hands-on product operating model focused on customer discovery, rapid experimentation, validated solutions, and measurable outcomes.
• Guide product managers in working directly with customers and Engineering teams from initial discovery through development, delivery, and product acceptance.
• Define customer problems, product requirements, scope, priorities, and acceptance criteria while collaborating with Engineering on technical feasibility, execution plans, and delivery commitments.
• Build strong relationships with retailers, engaging directly with loss prevention teams, store operations leaders, technology stakeholders, and executives to understand challenges and validate product direction.
• Establish effective voice-of-customer practices and translate market insights into scalable product strategies rather than one-off customer-specific solutions.
• Represent the portfolio with customers, strategic partners, industry analysts, and relevant industry forums.
• Own commercialization strategy in partnership with Sales and Technical Marketing, including product positioning, packaging, pricing, target segments, use-case economics, and go-to-market plans.
• Support strategic sales opportunities while developing repeatable offerings that can scale across customers, locations, devices, and retail environments.
• Drive adoption and recurring software revenue by expanding product capabilities, identifying new use cases, and increasing customer penetration.
• Coordinate cross-functional product execution across Engineering, Sales, Professional Services, Customer Success, Innovation, Finance, and Portfolio Operations.
• Provide high-level product requirements and desired outcomes, remain engaged throughout execution, and lead product acceptance activities.
• Collaborate on major customer statements of work and user acceptance testing while protecting the integrity, scalability, and long-term direction of the core product roadmap.
• Establish clear team objectives, operating cadences, performance indicators, and executive reporting to track progress, risks, opportunities, and business outcomes.
• Develop and mentor product management talent, building a high-performing team with strong accountability, customer focus, and commercial awareness.
• Measure success through portfolio growth, ARR, adoption, expansion, gross margin, pipeline conversion, customer ROI, product usage, roadmap delivery, time from discovery to validation, customer satisf…