Associate – Client Service Account Manager, Transaction Banking Sales UK

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**OVERVIEW OF THE DEPARTMENT/SECTION** MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG’s Global Transaction Banking Division.

Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.

Transaction Banking EMEA consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services, planning and risk functions

NUMBER OF DIRECT REPORTS n/a

MAIN PURPOSE OF THE ROLE

• Responsible and accountable as a Client Service Account Manager – “CSAM” (Cash & Liquidity Management Sales) within MUFG’s Cash & Liquidity Management Sales team for delivering best-in class service, building strong client relationships and ensuring a seamless end-to-end client experience while
• Role holder will work with coverage bankers and product partners in support of growing the baseline of Transaction Banking EMEA’s business with a designated portfolio of existing clients (“sales”) across a mix of global corporate & FIG clients primarily based in the UK as well as corporates with inbound opportunities from MUFG’s network
• Role holder will be an SME in cash & liquidity management solutions and applicable UK &/European regulatory landscape. The CSAM is a key transaction banking product contact point for coverage partners & clients while acting as the advocate for clients, ensuring issues are resolved effectively and risks are escalated appropriately
• Role holder will provide support to senior Transaction Bankers on the client servicing and account management of complex cash & liquidity management solutions to a designated portfolio of existing and new to bank clients

**KEY RESPONSIBILITIES**

• ‘Account Management’ – Responsible for supporting the growth of the baseline of cash & liquidity management revenues and enhance returns from existing corporate & FIG clients in a designated portfolio to meet individual and EMEA team regional/booking center targets in addition to origination of the same into the MUFG global network.
• ‘Client Service & Sales Support’ – Responsible for working with the coverage partners across the EMEA region to service and support the sales efforts for identifying and acquiring new cash & liquidity management corporate & FIG clients and new to bank business opportunities with existing clients in a designated portfolio to meet individual and EMEA team regional/booking center & global ‘network’ targets
• Responsible for supporting with the definition and execution of client strategy for a designated client portfolio including account and wallet planning progression, identifying key targets and focus solutions in collaboration with coverage and product partners
• Responsible for supporting the achievement of individual pipeline targets and demonstrate role model pipeline management skills and behaviors across all cash & liquidity management products and solutions
• Responsible for supporting the diversification of revenue sources of a designated corporate & FIG client portfolio by cross selling the entire suite of cash & liquidity management products and avoiding selling ju…