Wellbeing Admin Assistant

Overview

School Wellbeing provide nationwide wellbeing services in the Education sector and our passion is to support the education workforce to be happy and healthy. We are looking for a passionate Wellbeing Admin Assistant to join our team and support our community of schools and academies.

Responsibilities

Reporting to the Wellbeing Admin Manager, you will help support staff in accessing individual wellbeing services and help facilitate the delivery of these services to our clients. Responsibilities include:

• Manage daily administrative duties including data entry, filing, and maintaining records related to wellbeing services
• Answer phone calls with professionally and empathetically, directing inquiries to the appropriate service or departments
• Working as part of a team in answering queries and supporting our clients to get the most out of their provision
• Using our digital systems, including Microsoft 365 and Teams, to track enquiries and collaborate between departments

Experience and Skills

• Previous experience in a customer service or administration setting is highly desirable
• Good IT skills, particularly around Microsoft Office and a desire to learn new systems
• Confident telephone manner with a real desire to help the people you speak to
• Able to work successfully as part of a small team and independently

This role requires you to attend our Derbyshire HQ with the ability to work from home twice a week after satisfactory completion of initial training.

Join us as a Wellbeing Admin Assistant and be part of our experienced team dedicated to keeping staff happy, healthy and in work!

Full time: 37.5 hours
Salary: £25,000 p/a

Pay: £25,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay
• Work from home

Work Location: In person