Job Closed
Customer Service & Support Specialist
- Source: LinkedIn
- WLWHr Ltd
- Remote
- Abu Dhabi
- Full-Time
- Senior
Job Description
We’re looking for a Customer Service & Support Specialist to be the first point of contact for customers, offering timely and accurate help.
Key Responsibilities
- Answer customer questions via phone, email, and chat
- Troubleshoot and resolve issues efficiently
- Keep accurate records of customer interactions
- Spot recurring issues and report trends to management
- Support customer satisfaction and retention goals
Requirements
- Customer service experience preferred
- Strong communication and active listening
- Calm and professional under pressure
- Comfortable with support software and multitasking
- Reliable remote setup
Benefits
- Life insurance coverage
- Internet and utility reimbursement
- Performance bonuses
- Mental health days
- Equity or stock options
This job is no longer accepting applications.
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