Train Presentation Manager

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

The holder of the post is responsible for the planning, cleaning and delivery of rolling stock for service in accordance with train presentation standards. Interface with customers/suppliers/ staff to meet business needs with respect to train presentation.

Your main responsibilities will be:

• Ensure trains are cleaned and presented for service in accordance with the train presentation standards at Wimbledon and assisting with stabling points and depots within the fleet inner area.
• Carry out train presentation audits in accordance with the train presentation audit plan for Wimbledon and, where requested, other train presentation locations. Prepare written reports in conjunction with audits.
• Conduct safety tour of Wimbledon train presentation teams on a periodic basis.
• Produce KPI’s for train presentation areas within direct control.
• Lead, train, direct and develop all train presentation operatives, including CET operators.
• Assess staff competency.
• Conduct fact finding, return to work, attendance management, disciplinary and recruitment interviews to minimise vacancy gaps
• Actively explore new ways of working for continual improvement.
• Deliver team meetings, briefings, TWYM to develop staff.
• Ensure all train presentation work carried out is recorded.
• Ensure necessary daily train presentation activity is added correctly to SOROS.
• Ensure compliance with: BS EN 9001:2015 Quality Management system and BS EN 14001:2015 Environment Management Systems.
• Undertake additional tasks applicable to the role as required by Regional Train Presentation Manager e.g. train presentation related project management.
• Production of Local brief for train presentation staff as required.
• Testing of cleaning chemicals.
• Strive to be the leading train presentation site on the network.

As a minimum, you will need to have:

• 3 to 5 years experience in transportation presentation is desirable.
• Understanding of safety legislation and quality procedures with relevant qualifications.
• Proven knowledge of relevant rolling stock layout/systems
• A good general education. Assessor qualifications highly desirable.
• Proven good level of literacy, numeracy and IT skills.
• Proven material handling experience including auditing
• Ability to lead and motivate a team
• Knowledge of contract/warranty systems is highly desirable
• Proven experience of working in a rail environment is highly desirable

Working pattern

You will be working an average of 37 hours across 5 days per week. There will be a 50:50 split between day/night shift subject to operational need.

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/