Senior AI Enablement Engineer (People)

• Reporting to the Senior Manager, People Strategy Operations, the Senior AI Enablement Engineer, People, is a technical founder embedded within the People function
• Building the Core AI & Automation Layer (~50%)
• Drive the technical execution of the People team’s AI transformation roadmap—architecting, building, and maintaining intelligent solutions around our prioritized operational workflows
• Build agentic workflows, RAG pipelines, and system integrations required to scale workflows from ‘Human + AI handoffs’ to ‘AI as a system’ level maturity
• Scan externally for emerging AI capabilities and market patterns; translate signal into written briefs that inform what the team experiments on next
• Embed long-term operational success by creating reproducible blueprints, demos, and guides that naturally transfer expertise and cultivate sustainable AI ownership across the People team
• Data Layer & AI Reliability (~25%)
• Partner with the People Analyst and Senior Manager of Data Management & Governance to deeply understand the existing Snowflake data model to identify what is trusted, what is fragile, and what the AI layer can reliably consume
• Assess the custom Workday-to-Snowflake pipeline to understand its architecture and engineering limitations, ensuring any AI tools built on top of it are designed to handle data quirks reliably
• Design evaluation frameworks to measure the accuracy, latency, and real-world utility of AI tools, including hallucination rates, retrieval precision, and user satisfaction, to iterate based on those signals
• Implement data privacy and access controls appropriate to highly sensitive people data, including PII handling, role-based access, and audit trails in close coordination with the Data Governance team
• Technical Partnership & Responsible AI (~25%)
• Serve as the primary technical thought partner to the Senior Manager of Strategy Operations to translate People strategy and operational pain points into scoped, sequenced engineering work
• Collaborate with core engineering and data teams to align on infrastructure, security posture, and standards to ensure People-built systems are enterprise-grade and maintainable by others
• Proactively surface risks, limitations, and failure modes in AI systems before they impact employees by building with an explicit lens on fairness, auditability, and responsible deployment in a workforce context
• Stay current on the AI engineering landscape by evaluating new models, frameworks, and tooling as they become relevant while bringing a strong point of view on when to adopt versus wait
• In this role, success means delivering reliable, production-grade AI tools that reduce manual work, unlock better workforce insights, and create a more seamless experience for every Justworks employee. Through end-to-end technical ownership and thoughtful partnership, this engineer will build the foundation for the People team to use AI responsibly, confidently, and at scale
• Success in this role is defined not only by what you ship, but how you ship it. Core capabilities include:
• Technical Craft — writing clean, tested, maintainable code; making sound architectural decisions; and building systems that hold up in production, not just in a demo
• Problem Translation — taking ambiguous People team needs and converting them into well-scoped technical solutions with clear success criteria and measurable outcomes
• Plans and Aligns — breaking down complex builds into sequenced milestones; communicating progress and blockers proactively to non-technical stakeholders without being asked
• Initiative and Motivation — identifying what needs to be built before being asked, and driving it from whiteboard to production without heavy supervision
• Teamwork and Communication — documenting systems thoroughly, collaborating across engineering and People, and explaining technical trade-offs in plain language to people who don’t write code

Benefits

• Paid volunteer work
• Paid parental leave
• Work from home opportunities
• Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc
• Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more
• All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure
• Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and Be…