Office Assistant

REMOTE OFFICE ASSISTANT

On Point Cleaning & Moving

Position: Office Assistant
Location: Remote
Status: Part-Time | Immediate Hire
Pay: $17.00 per hour
Schedule: Monday, Wednesday & Friday | 10:00 AM – 1:00 PM ET
Pay Frequency: Weekly
Start Date: ASAP

About On Point Cleaning & Moving

On Point Cleaning & Moving is a growing cleaning and moving company providing residential, commercial, vacation-rental, and property-management services. We are looking for a reliable, organized, and customer-focused Office Assistant to join our growing remote team.

Position Overview

The Office Assistant will provide administrative and customer-service support to help keep our daily operations running smoothly. This position is ideal for someone who is highly organized, comfortable working independently, communicates professionally, and can manage multiple tasks at once.

Key Responsibilities

• Onboard new employees and independent contractors
• Assist with onboarding new customers
• Manage employee and customer scheduling
• Respond to customer calls, emails, and text messages
• Provide professional and timely customer service
• Monitor and manage tasks and service tickets through our management app
• Close completed tickets and ensure tasks are properly documented
• Follow up on outstanding customer and employee requests
• Assist with daily administrative and office tasks
• Maintain accurate customer and employee information
• Communicate with cleaners, contractors, customers, and management
• Help ensure appointments and services are properly scheduled and confirmed
• Escalate issues to management when necessary
• Assist with other administrative duties as assigned

Requirements

Required:

• High school diploma or equivalent
• Minimum 2 years of office, administrative, or secretary experience
• Excellent written and verbal communication skills
• Strong organization and time-management skills
• Ability to work independently in a remote environment
• Reliable internet connection and a quiet workspace
• Comfortable using computers, email, text messaging, and business software
• Ability to learn and navigate new apps and systems quickly
• Professional, dependable, and customer-service oriented

Ideal Candidate

We are looking for someone who is:

• Reliable and punctual
• Extremely organized and detail-oriented
• A strong communicator
• Comfortable handling customer concerns professionally
• Able to multitask without becoming overwhelmed
• Tech-savvy and willing to learn our systems
• Self-motivated and able to work without constant supervision
• Comfortable taking ownership of tasks and following them through to completion

Compensation & Growth

$17/hour Part-Time Paid Weekly

The initial schedule is Monday, Wednesday, and Friday from 10 AM–1 PM Eastern, with room for growth as the company continues to expand.

Additional hours, responsibilities, and advancement opportunities may become available based on performance, reliability, and company needs.

How to Apply

If you are an experienced administrative professional who enjoys helping people, staying organized, and being part of a growing company, we would love to hear from you.

Apply today to join the On Point Cleaning & Moving team!

Start ASAP — Immediate Opening

Pay: From $17.00 per hour

Expected hours: 9.0 per week

Work Location: Remote