IVR/ Contact Center Developer
- Source: Indeed
- MagicForce
- $104,000 to $114,400 /yr
- Remote
- United States
- Mid level
Job Description
Seeking an experienced IVR / Contact Center Application Developer with expertise in Java, Spring Boot, AWS, Amazon Connect, and Genesys Cloud. The role involves building and supporting IVR solutions, contact center applications, APIs, and cloud-based services that enhance customer service operations.
Required Skills
- 10+ years of experience in Java Development.
- Strong experience with Spring Boot, REST APIs, and Microservices.
- Hands-on experience with Amazon Connect and/or Genesys Cloud.
- Experience developing IVR and Contact Center solutions.
- Strong knowledge of AWS Cloud Services.
- Experience with Node.js.
- API integration experience with CRMs, databases, and third-party systems.
- Knowledge of OAuth, JWT, and API Security.
- Experience with GitHub, CI/CD pipelines, and Agile/Scrum.
- Strong troubleshooting and production support skills.
Pay: $50.00 - $55.00 per hour
Expected hours: 40.0 per week
Work Location: Remote
Skills
- Java
- spring
- spring-boot
- amazon-web-services
- amazon-connect
- genesys
- genesys-cloud
- NodeJS
- oauth
- Github
