DevOps Engineer, Data & AI Platform

About Us At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.

Award-winning and people-first, SimplePractice is shaping the future of health tech. In 2026, we were recognized by BuiltIn as a Best Remote Company to Work For, Software Guru’s Best Places to Code, Becker Healthcare Telehealth Companies to Know, and we won a MedTech Breakthrough Award for Best Practice Management Solution Provider.

**The Role** We are hiring a DevOps Engineer to support and scale our Data and AI platform in production. This role focuses on building reliable infrastructure for data pipelines and ML systems, standardizing deployment patterns, and ensuring performance, observability, and cost efficiency across compute-intensive workloads.

Responsibilities

• Build and operate infrastructure for data pipelines and AI/ML workloads
• Develop and maintain CI/CD for application and model lifecycle (build, train, deploy)
• Manage Infrastructure as Code (Terraform) across environments
• Support containerized workloads and orchestration (Docker, Kubernetes)
• Partner with Machine Learning teams and engineering to productionize models
• Implement monitoring, logging, and tracing for data flow and model performance
• Improve reliability, scalability, and cost efficiency of data systems
• Enforce security and access controls for data and infrastructure
• Reduce operational overhead through automation and tooling

Desired Skills & Experience

• 3+ years of experience in DevOps, SRE, or infrastructure engineering
• End-to-End MLOps/LLMOps Expertise: Experience deploying and maintaining ML/AI workflows. Familiarity with the unique nature of promoting AI assets (models, datasets, and code) through the lifecycle.
• Strong cloud experience (AWS preferred)
• Proficiency with Terraform (or similar IaC tools)
• Experience with Docker and Kubernetes
• Familiarity with CI/CD and Git-based workflows
• Experience supporting data platforms (e.g., Airflow, Kafka, Spark, or similar)
• Programming/scripting (Python, Bash, or similar)
• Experience with observability tools and practices

Preferred Qualifications

• Experience with MLOps tooling (e.g., MLflow, SageMaker, Kubeflow)
• Familiarity with LLM-based systems and AI observability(token usage tracking, prompt versioning) and evaluation loops
• Experience with real-time or high-throughput data systems
• Exposure to security and compliance requirements (e.g., SOC 2, HIPAA)
• Experience with specific MLOps tooling (Outerbounds, SageMaker, Metaflow) and vector database

Benefits We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

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