Block Property Portfolio Manager

*Essential - must have Block Management experience*

Please only apply if you have at least 1 years minimum experience

Hours:

Monday - Friday 9am-6pm (flexibility on times available).

You will be required to attend evening meetings with clients on an ad hoc basis, with time off in lieu

Reporting to: Portfolio Director

Holiday Entitlement:

25 days + bank holidays, plus an additional 1 day per year of service as per the terms of your contract

Overview:

As a Portfolio Manager, you’ll take ownership of a diverse portfolio of residential properties, acting as the central point of contact for clients, leaseholders, and contractors. You’ll manage everything from day-to-day maintenance to compliance, budgeting, and client meetings. This is a hands-on, fast-paced role ideal for someone who thrives on variety, autonomy, and building strong relationships.

Key Responsibilities:

• Client & Resident Engagement: Liaise with freeholders, leaseholders, RMCs, RTMs, and developers to manage expectations and resolve issues.
• Property Maintenance: Oversee repairs, obtain quotes, and manage contractors through to completion.
• Compliance & Safety: Ensure buildings meet Health & Safety, Fire Risk, and Asbestos regulations.
• Financial Oversight: Draft service charge budgets, manage collections, and liaise with solicitors on arrears.
• Reporting & Meetings: Conduct monthly site visits, prepare reports, and lead quarterly and annual meetings.
• Company Secretary Duties: Support with filings, share certificates, and director appointments.

Skills & Requirements:

• Minimum 3 years’ experience in block management
• Strong communication skills - both written and verbal
• Confident leading meetings and managing client relationships
• Proficient in Microsoft Office and property management systems
• Minimum of ATPI (AIRPM) qualification
• Full UK driving licence beneficial

Why Join Us?

We’re not just another property management company - we’re a collaborative, forward-thinking team that values integrity, growth, and excellence. Our Portfolio Managers are empowered to make decisions, supported by a skilled internal team, and encouraged to develop professionally through on-the-job training and external courses.

What Sets Us Apart:

• Broader responsibilities than typical industry roles - offering more variety and ownership.
• A supportive team structure with senior management and Director support and mentorship.
• A culture of growth - we actively support and fund all TPI qualifications and career progression.
• Flexible working ethos - we work in a hybrid set up, with 3 days in the office and 2 days working from home - actively encouraging time off in lieu for evening meetings.
• A collaborative, fast-paced environment where your voice matters and your impact is visible.