SENIOR KEY ACCOUNT MANAGER

SENIOR KEY ACCOUNT MANAGER

MAIN MISSION

To drive profitable growth of key customers by developing long-term commercial partnerships, delivering sales and profitability targets, and translating market and customer insights into effective business plans. The Senior Key Account Manager also plays a leading role within the KAM team, supporting alignment and information flow across the commercial organization.

PERIMETER

• Geographical : POLAND & BALTICS HUB

• Brand : SVR

KEY RESPONSIBILITIES

• Achieving sales targets, including both revenue and profitability objectives
• Analyzing sell-in and sell-out performance and translating insights into concrete commercial actions
• Developing and executing joint business plans and long-term cooperation strategies with customers
• Leading commercial negotiations and managing customer-specific commercial conditions
• Managing customer promotion strategy and ensuring effective execution
• Implementing category strategy at customer level and identifying opportunities for growth
• Collaborating with Logistics and Marketing on short- and long-term sales forecasting
• Successfully launching and introducing new products to assigned customers
• Monitoring competitors, market developments and customer trends
• Building and maintaining strong, long-term business relationships with customers
• Collaborating closely with the field sales team and other internal stakeholders
• Supporting coordination and information flow across the KAM team, consolidating key customer and business updates and ensuring effective communication with the General Manager / Head of Sales

PROFILE

• At least 10 years of experience in a Key Account Manager/Sales role, including experience working with pharmacy chains
• Proven track record of delivering sales growth and profitability targets
• Strong commercial mindset and solid understanding of P&L management
• High level of independence, ownership and accountability
• Proactive and solution-oriented approach, with the ability to identify opportunities and drive actions
• Strong customer orientation combined with the ability to balance customer needs with company objectives
• Ability to operate effectively in a dynamic, cross-functional environment

ADDITIONAL ASSETS:

• Experience in the dermocosmetics category
• Experience working with e-commerce customers and digital sales channels

SKILLS

• Analytical mindset and the ability to draw actionable conclusions from data
• Strong analytical skills and ability to translate data into actionable commercial recommendations
• Very good command of Excel
• Strong negotiation skills
• Strong relationship-building skills, both with customers and internal stakeholders
• Clear, concise and effective communication skills
• Strong team-player attitude and ability to collaborate effectively
• High level of professionalism and strong interpersonal skills
• Strong attention to detail
• English proficiency at a minimum B2 level

AFFILIATION AND LOCATION

• Reporting to GENERAL MANAGER, in the future to Head of Sales
• Location : WARSAW, POLAND