Customer Care Assistant (Remote)

About Our Client:

The organization operates in the logistics and distribution industry, focusing on managing and supporting shipment operations efficiently. It addresses challenges related to customer service and shipment coordination by providing attentive and organized support to ensure smooth daily operations.

About the Opportunity:

The CUSTOMER CARE ASSISTANT (REMOTE) position is designed to support the distribution department by managing customer inquiries, updating shipment information, and coordinating service requests. This role plays a crucial part in maintaining effective communication and operational flow within the team, contributing directly to customer satisfaction and overall distribution efficiency.

Responsibilities:

• Respond to customer questions
• Provide shipment updates
• Maintain customer records
• Assist with service requests
• Coordinate with internal teams
• Document customer interactions

Requirements:

• Must be located in the U.S.
• Strong communication skills
• Basic computer proficiency
• Attention to detail
• Good organizational skills
• Ability to work independently

Pay Range and Compensation Package:

• Pay ranges from $25 to $29 per hour

Benefits & Perks:

• Remote work opportunity
• Part-time or full-time schedules
• Training and ongoing support
• Structured workflow
• Professional team environment

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.