Operations Administrative Assistant

Job Details

Description Operation Administrative Assistant FLSA STATUS: Non Exempt Location: Norcross, GA (On-Site) Who We Are MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGT’s almost 1,200 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. MGT partners with thousands of agencies as a trusted advisor delivering solutions that improve technology, operational, and economic performance to help communities thrive.

Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 13 acquisitions, driving over 60% compound annual inorganic growth.

Celebrating its 50th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT’s culture in the words of ouremployees.

What You’ll Do The Operation Administrative Assistant provides front-office and administrative support for the company, serving as the primary point of contact for visitors and incoming calls. This role manages reception, mail and shipments, conference rooms, corporate calendars, office and kitchen supplies, rental vehicle coordination, catering, and company events. The position also supports administrative and expense-reporting processes while coordinating with vendors and internal teams to ensure a professional, organized, and welcoming workplace.

• Serve as the main receptionist and answer/route incoming calls to the appropriate office or employee
• Greet and assist customers, clients, vendors, and other visitors
• Maintain a clean, organized, and welcoming reception area and conference rooms
• Maintain and organize kitchens and training rooms
• Coordinate the use of company rental cars and vans
• Manage incoming and outgoing mail
• Schedule conference rooms, coordinate meetings, and arrange catering
• Maintain the MGT East-Central/Layer 3 corporate calendar
• Order, receive, and maintain office and kitchen supplies
• Assist with FedEx shipments and related logistics
• Serve as the liaison with Enterprise Rental for all branches, including reservations and monthly reporting
• Provide administrative support for company events and event planning
• Assist with reviewing Expensify reports and support company credit card reporting
• Perform other administrative duties as assigned

ADA Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You’ll Bring Education

• High School diploma or equivalent required

Experience

• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Strong verbal and written communication skills
• Knowledge of administrative and clerical procedures and practices
• Ability to effectively operate and manage a multi-line telephone system
• Professional demeanor with a strong customer service orientation
• Excellent organizational skills and attention to detail

Work Environment This position must be performed from an MGT office location, but employee must reside within their assigned territory. The majority of customer interactions are conducted virtually using Microsoft Teams, Zoom, phone, and email. Periodic travel within the assigned territory is expected for customer meetings, strategic partner engagements, industry conferences, and business development activities.

What We Offer Our world-class work environment encompasses flexible and remote work options, a commitment to equity, and nationally respected teams in management consulting and technology services. We also offer opportunities to make a profound social impact through innovative projec…