Licensed Insurance Customer Service Rep

Job Overview

Our office is quickly growing and we are in need of an exceptional insurance industry Customer Service Representative! The position offered is for either full or part time. Our customer service representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Linden insurance agency today!

Experienced, Licensed Customer Service Reps can expect to earn $34,000-36,000 in salary PLUS commission and bonus opportunities.

Apply for the position today by completing the form and completing the assessment.

Salary Range: $34,000.00 - $38,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Holidays
Base Salary plus commissions and bonuses
Paid Time Off (PTO)
Possible Hiring Bonus
Paid Volunteer Days
Hands On Training
Office Snacks & Coffee
Work from home possibility based on experience
Work from home a possibility after initiial training
Career Growth Opportunities
Hands on Training

Requirements

• Property & Casualty license is required.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Works well with other employees and is a team player with a positive attitude.

Responsibilities

• Answer incoming phone calls promptly.
• Process customer policy change requests.
• Verify contact information and update where necessary.
• Handle billing inquiries and process payments
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

About Us

State Farm is a dynamic leader in the insurance industry, passionately committed to helping individuals and families protect their futures. We cultivate an energetic, supportive culture where professionals thrive by delivering personalized solutions and exceptional service. Join our team and be part of a company that truly acts ‘like a good neighbor,’ making a tangible difference in people’s lives every day.