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REMOTE Customer Service Representative | Training Provided

  • Source: Applytojob
  • AIL
  • Remote
  • Jacksonville
  • Full-Time
  • Mid level

Job Description

REMOTE Customer Service Representative - Training Provided

**AO Globe Life 100% Work From Home No Insurance Experience Required Training Provided**

Location: United States – Remote
Schedule: Flexible | Full-Time Opportunity
Experience: Entry Level Welcome
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Training: Virtual Training | Licensing Guidance | One-on-One Mentorship

Start Your Remote Career Helping Working Families

Ready to build a career from home where your communication skills, work ethic, and ability to connect with people can make a real difference?

AO Globe Life is expanding our virtual team and seeking motivated, service-focused professionals to join us as Remote Client Success Specialists.

You’ll work with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, assist with enrollment, and provide continued client support.

This opportunity combines:

Customer Service + Client Support + Benefits Education + Relationship Building + Consultative Insurance Sales

Never worked in insurance before? That’s okay.

Previous insurance experience is not required. We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated candidates learn the business.

✓ 100% Remote / Work From Home
✓ Entry Level – No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission-Based Pay
✓ Performance Bonuses
✓ Flexible Scheduling
✓ Renewal & Residual Income Opportunities
✓ One-on-One Mentorship
✓ Leadership & Career Advancement

What You’ll Do

As a Remote Client Success Specialist, you’ll help create a professional and positive experience for prospective and existing clients.

🤝 Customer Service & Client Support

Your responsibilities may include:

  • Meet with clients through scheduled Zoom and phone appointments
  • Connect with individuals and families interested in available benefits
  • Listen carefully to client questions, concerns, and priorities
  • Provide friendly, professional, and personalized service
  • Answer benefit and coverage questions clearly
  • Explain information in easy-to-understand language
  • Maintain consistent communication and follow-up
  • Assist existing clients with applicable policy-related service needs
  • Maintain accurate digital client records
  • Manage appointments and follow-up activities
  • Build lasting relationships through trust, professionalism, and dependable service

🛡️ Benefits Education & Enrollment

Once appropriately licensed, you’ll also help clients understand available financial protection options.

Responsibilities may include:

  • Conducting virtual benefit consultations
  • Explaining life, accident, and supplemental health insurance options
  • Identifying individual and family protection needs
  • Helping clients compare available coverage options
  • Making needs-based recommendations
  • Assisting eligible clients with applications and enrollment
  • Completing required documentation
  • Assisting with beneficiary information
  • Conducting applicable policy and benefit reviews
  • Providing ongoing support after enrollment

Our approach emphasizes education and relationships rather than high-pressure sales tactics.

The goal is to help clients understand their options and make informed decisions.

📞 Qualified Client Opportunities Provided

Instead of spending your day purchasing leads or relying solely on traditional cold prospecting, representatives have access to qualified client opportunities, including individuals and families interested in receiving information about available benefits.

No lead purchasing is required.

Your focus is on:

Connect → Listen → Educate → Recommend → Enroll → Support

🏠 100% Remote / Work From Home

Build your career from home while staying connected to clients, mentors, teammates, and leadership virtually.

Your workday may include:

  • Zoom client consultations
  • Phone appointments
  • Digital enrollment systems
  • Online training
  • Virtual coaching
  • Team meetings
  • Client follow-up
  • Professional-development sessions

No daily commute. No traditional office requirement.

Remote work offers flexibility, but successful representa…

Skills

  • zoom
  • workspace
  • jazzhr
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