Customer Service Representative – Remote | Life Insurance
- Source: LinkedIn
- The Hirsh Agency
- Remote
- United States
- Full-Time
- Mid level
Job Description
Join a remote client-facing team helping individuals and families understand life insurance coverage and financial protection options.
This position is designed for people who are comfortable speaking with others, enjoy helping clients, and are interested in learning a new industry. Previous insurance experience is not required.
Day-to-Day Responsibilities
- Respond to prospective clients who have requested information
- Schedule and conduct remote conversations by phone or video
- Ask questions to understand each client’s situation and coverage needs
- Review available life insurance options and answer general questions
- Maintain professional communication throughout the application process
- Follow up with clients when additional information is needed
Who This Role Fits
- Clear and professional communicator
- Comfortable speaking with people over the phone
- Organized and dependable
- Strong customer-service mindset
- Able to work independently
- Open to coaching, training, and ongoing development
Training & Support
New team members receive product training, mentorship, licensing guidance, and continued support while learning the role.
Work Structure
- Fully remote
- Flexible scheduling
- Access to interested prospective clients
- Ongoing development and advancement opportunities
Compensation
This is a 1099 independent contractor position with commission-based compensation. Earnings depend on individual activity and production.
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