Call Center / Customer Service Representative (Remote – California)

Overview:

Our client, a mutual benefit corporation and health plan provider, seeks an accomplished Customer / Call Center Representative .

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: 100% Remote for CA residents

*** Duration: 6 months contract w/ possibility of extension or conversion to FTE role (depending on performance and business needs)

Notes:

• This is a 100% remote position. Candidates must reside and perform all work within the State of California.
• Shifts: Mon - Fri (8-hour shift between 4:45 AM - 8:00 PM); Weekend shift (8-hour shift between 6:45 AM - 8:00 PM).
• Training: Candidates must be available to complete a six-week training program with no planned time off during training.
• Deal breaker: Gaps in employment / inconsistencies.
• Interview Process: Conducted via video conference on MS Teams. Candidates must have the MS Teams application downloaded and be prepared to appear on camera.
• Target Start Date: 11/23/2026.

Description:

• Inbound call center, resolve member issues of all types (RX, PCP, Benefits, Eligibility).

Qualifications:

• High School Diploma.
• 2+ years of customer service experience.
• Microsoft Office.
• Proficient in technology (Computers/phone).

Nice to haves:

• Armed Forces background/experience.
• Call Center experience.

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I’d love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you’re looking for rewarding employment and a company that puts its employees first, we’d like to work with you.

Satwinder “Sat” Singh

Lead Technical Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.