Insurance Customer Service Representative

The Gainey Agency | Remote – United States About the Role

The Gainey Agency is seeking a Client Protection Sales Representative to help individuals and families understand their options for life insurance and financial protection.

In this role, you’ll connect with prospective clients, learn about their individual circumstances, explain available solutions, and assist them through the application process. Representatives receive training and ongoing support as they develop their sales and client-service skills.

Key Responsibilities

• Connect with prospective clients through scheduled phone and virtual appointments
• Ask questions to understand client needs and goals
• Explain insurance products in a clear and professional manner
• Help clients compare available coverage options
• Guide clients through the application process
• Maintain consistent follow-up with prospective clients
• Keep client information and activity organized
• Attend team meetings, training, and coaching sessions
• Build professional relationships with clients and team members

Qualifications

Successful Candidates Tend To Be

• Strong communicators
• Comfortable speaking with new people
• Organized and dependable
• Self-motivated
• Open to coaching and feedback
• Comfortable working independently in a remote environment
• Interested in sales, client service, or financial services

Insurance or sales experience is not required. Training and guidance are provided.

Position Details

• Remote work environment
• Flexible scheduling
• Virtual training and meetings
• Ongoing coaching and support
• Opportunity to develop professional sales skills
• United States residents only

Compensation

This is a 100% commission-based position . Compensation is tied to successfully placed business and individual sales performance.

Licensing Requirements

Candidates must be legally eligible to obtain and maintain the appropriate insurance license for their state. Licensing requirements vary by state.

About The Gainey Agency The Gainey Agency helps individuals and families access insurance solutions designed around their protection needs, including life insurance, mortgage protection, and final expense coverage.

Our team provides training, coaching, and a structured sales process for representatives building their careers in the insurance industry.

Apply to learn more about the position and determine whether the opportunity is a good fit for you.