Learning Experience Designer Senior

How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how you will align with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations.

Who We Are

About the Center for Academic Innovation

The Center for Academic Innovation is where creativity and the University of Michigan’s aspirations for societal impact combine to reimagine the future of higher education. Through curricular innovation, educational data and research, and educational technology, we position U-M as a global leader in academic innovation to create and inspire change in higher education and to promote an engaged and informed society.

About Online Learning at CAI

The Online Learning team within CAI consists of four teams that collaborate with others across the Center and University to design and develop online learning experiences that support the future of education for a global community. We work with faculty and academic unit leaders to envision how they can expand reach and impact, advance innovative teaching, and support greater access and lifelong learning through the design and development of integrated online learning experiences. Our teams focus on the following areas:

• Strategic sourcing of new opportunities for online learning
• Developing internal and external partnerships that promote engagement with learning experiences
• Providing program management services throughout degree program development and operations
• Supporting end-to-end design and development of online learning experiences, including design management, learning experience design, and iteration of learning experiences after they have launched
• Supporting learners success and engagement in live courses and programs

For more information, please visit our website: Academic Innovation.

Responsibilities*

Supervision (20%)

• Provide supervision and coaching to direct reports by managing workloads, ensuring consistency in processes and communication of organizational policies, providing regular feedback on individual performance, supporting the development of growth goals, and assessing performance through the annual performance review process
• Monitor the workload and project progress of direct reports, helping staff prioritize work, identify challenges, and access appropriate support or resources
• Coach direct reports in learning experience design practice, faculty and partner relationships, project communication, and effective use of established team processes
• Partner with the Learning Experience Design Team Lead to track the progress and challenges of direct reports to inform project planning and career advancement support
• Cultivate service practices with direct reports to ensure optimal faculty and client experience, align diverse perspectives to make progress, and build partner relationships
• Maintain a respectful work environment by setting clear expectations for behavior and leading personal conversations
• Demonstrate organizational leadership by seeking to understand center-wide policies and processes and communicating policies and processes effectively to direct reports

Online Course Design (80%)

• Lead complex online course design projects that promote engaging, learner-centered instruction; ensure course content, activities, assessments, media, and resources align with course and program outcomes and design goals; and provide feedback on assessment development
• Collaborate with faculty, program leaders, Learning Experience Designers, Project Managers, and Media Designers to design high-quality online and hybrid courses
• Apply a range of instructional design methods and learning theories to learner-centered course design. Implement inclusive design approaches, considering diverse audiences of learners, and foregrounding issues of equity and accessibility throughout the design process
• Manage project scope and partnerships, balancing program requirements, academic unit expectations, and project constraints while maintaining course quality
• Guide design for diverse learners, overseeing learner personas and collaborating with academic units and CAI colleagues to create or adapt accessible course materials and media
• Integrate applicable standards into credit-bearing and non-credit offerings, including accessibility complia…