Lead Product Manager - Identity & Access Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Manager - Identity & Access Management based in United States.

This is a senior product leadership role focused on shaping enterprise-scale external identity and access management capabilities.
You will own the product vision, roadmap, and integrated backlog across multiple business areas, brands, and digital channels.
The role combines customer experience, cybersecurity, technology modernization, regulatory considerations, and measurable business outcomes.
You will lead complex cross-functional initiatives from discovery and prioritization through delivery, launch, adoption, and continuous optimization.
Working with engineering, architecture, security, compliance, operations, analytics, and design teams, you will create secure and seamless identity experiences.
You will also influence executive stakeholders, resolve competing priorities, and drive adoption of reusable enterprise capabilities.
This opportunity is ideal for a strategic product leader who can balance customer needs, security, operational excellence, and enterprise value.

Accountabilities

• Define product strategy and vision: Establish and communicate a clear multi-year product vision and roadmap for external identity and access management, aligning priorities with enterprise strategy, customer needs, security objectives, regulatory obligations, and business outcomes.
• Own the integrated product backlog: Maintain and continuously prioritize the enterprise backlog across business areas, platforms, domains, and customer journeys, balancing modernization, security, compliance, production health, technical enablement, and business commitments.
• Lead product lifecycle execution: Drive discovery, business-case development, requirements definition, prioritization, delivery, launch readiness, adoption, optimization, and modernization across identity and access capabilities.
• Shape identity experiences: Guide capabilities including registration, sign-in, multifactor authentication, account recovery, identity verification, federation, single sign-on, authorization, profile management, and delegated access.
• Drive enterprise alignment: Build strong partnerships across business units and shared-service teams, resolving dependencies and competing priorities while keeping decisions focused on customer impact, enterprise value, risk, and strategic alignment.
• Lead modernization: Promote reusable enterprise capabilities, reduce unnecessary fragmentation, and improve the security, reliability, scalability, interoperability, maintainability, and usability of identity platforms and journeys.
• Champion customer experience: Gather and synthesize feedback from customers, providers, caregivers, business partners, service teams, and operational stakeholders, using journey insights and production data to identify friction and prioritize improvements.
• Establish performance measures: Define and monitor product and journey KPIs such as adoption, registration and sign-in success, recovery completion, authentication friction, reliability, security outcomes, cost, speed, and business impact.
• Manage governance and risk: Ensure product decisions and delivery requirements align with architecture, security, privacy, accessibility, compliance, data, risk, and governance standards.
• Improve delivery discipline: Establish clear acceptance criteria and promote strong Definition of Ready and Definition of Done practices, including dependency identification, testing, UAT, production validation, documentation, monitoring, and business acceptance.
• Communicate with senior stakeholders: Provide transparent visibility into roadmap progress, risks, dependencies, funding needs, milestones, decisions, and value realization while facilitating executive-level alignment.
• Drive measurable outcomes: Track product health and post-launch performance, identify gaps, and lead corrective or optimization actions to improve customer outcomes, platform reliability, operational efficiency, and delivery predictability.

Requirements

• Education: Bachelor’s degree or equivalent professional experience.
• Product leadership experience: Progressive experience in product management, digital product strategy, platform product management, identity and access management, or related b…