Senior Product Manager

Join the team that’s transforming compliance and quality for the modern enterprise.

While all qualified candidates will be considered, preference may be given to candidates located on the U.S. East Coast to support team collaboration and business operations.

The Senior Product Manager will define, build, launch, and grow the next generation of Quality, Risk, and Compliance platform the industries we serve. The ideal candidate is a high energy, passionate individual with experience in enterprise product management preferably with EQMS or adjacent software. In this role, you will be responsible for building cloud Quality Management System and Quality Control software solutions.

Responsibilities and Duties

• Be the product evangelist. Become the subject matter expert for internal stakeholders and external customers for assigned modules and features.
• Be hands-on. Design, Prototype, Configure - validate solutions rapidly to ensure we solve the right problems, in the right order.
• Be a storyteller. Conceptualize and design high-quality specifications and communicate specific, actionable requirements to your engineering and quality assurance teammates. Prepare requirements, clickable prototypes, concepts, epics, and user stories as required while following the SDLC and SCRUM methodology using AI.
• Be a leader. Look for opportunities to innovate, keep up with the latest software, and industry trends distilling them into product requirements.
• Be an owner. Cultivate the roadmap for your new product, set the product vision, and collaborate closely with cross-functional teams and customers. Enable other teams to understand and support your features so they are successfully adopted and used by customers
• Stay current with technological developments related to the CQ application, Salesforce platform, and Salesforce certifications.
• Maintain assigned CQ training in CQ-QMS.
• Comply with all internal CQ Quality and Information Security requirements.
• All other responsibilities / duties as assigned.

Qualifications

Education

• Bachelor’s degree in Computer Science, Engineering, Business, related discipline, or equivalent work experience.

Experience

• 5+ years of experience with B2B agile software product management.
• 5+ years of experience in Quality Management
• Experience with Electronic Document Management Systems, Incoming/Outgoing Inspections, Change Control / Change Management, and related processesExperience with Quality Management System software (EQMS) (e.g. Veeva, MasterControl, EtQ, Sparta, INTELEX, Cority)
• Work experience with one or more industries we serve such as Manufacturing, Pharmaceuticals, Medical Devices, Automotive, Aerospace, Semiconductors, etc.
• Experience collaborating with multidisciplinary teams of Designers, Engineers, QC, and Product Managers throughout the software development lifecycle.
• Experience preparing business requirements design documentation that developers and QC can use to translate business requirements into working software.
• Ability to use JIRA or similar tools to create and manage epics, user stories, defects, and production issues.
• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner, or SAFe POPM
• Experience creating user flows and wireframes to build user interface mockups using design and prototyping tools such as Figma Make, Figma, Claude, Google Stitch, Balsamiq, Sketch, Adobe XD, Axure, and Invision.
• Comfortable with ambiguity, taking ownership, and making decisions.
• Strong written and verbal communication skills.
• Comfortable collaborating with customers.
• Works well as part of a team and as an individual contributor.
• Passionate about understanding and designing to users’ desires, needs, and goals and problems to solve. Problem led product management thinking is required to be successful in this role.
• Excited about developing new innovative cloud software solutions.

Preferred Qualifications

• Building B2B software applications on the Salesforce platform
• One or more Salesforce certifications (Certified Business Analyst, Certified Platform Administrator, Certified Platform App Builder, Certified Application Architect, Certified Agentforce Specialist)
• Post-graduate diploma/degree in Quality Management Systems, Six Sigma, Lean, Operational Excellence, or equivalent
• Member of American Society of Quality. One or more certifications preferred.
• Understanding and experience with one or more QMS st…