Product Owner/Business Analyst

Embrace the opportunity to join Innovate! Inc. and become a valued member of our team. We are seeking a driven individual who is passionate about leveraging technology to tackle environmental challenges and drive positive change. If you thrive in a collaborative, fast-paced environment and are eager to contribute your skills and expertise to innovative projects, we invite you to explore this exciting opportunity further. Read on to learn more about how you can be part of our dynamic team.

As a Product Owner / Business Analyst, you will serve as the vital link between business stakeholders, technical teams, and end users. Your expertise in environmental regulatory permitting, compliance and workflow case management processes and Salesforce will directly inform product requirements, ensuring our solutions meet the needs of the client and foster positive relationships with key stakeholders. This is an exceptional opportunity to shape impactful systems in a collaborative, agile environment.

Location: Candidate can work remotely Salary range: $95,000-$115,000 annually Position status: Full Time; with benefits Benefits include: Medical, Dental, Vision, 401K with match, Life Insurance, and PTO

Minimum qualifications:

This position supports a federal government contract that legally requires U.S. citizenship. Additionally, you must physically reside and perform all work within the United States.

KEY RESPONSIBILITIES: Gather, analyze, and document business requirements, translating them into user stories, product features, and testable acceptance criteria. Use Salesforce platform expertise to map workflows, define system configurations, and support solution validation. Prioritize product backlogs and collaborate with stakeholders to define clear, measurable acceptance criteria. Lead workshops and user interviews to refine solution design, with a focus on usability, user requirements, and validation needs. Collaborate with developers, QA, and UX designers to ensure delivery of effective, compliant, and testable functionality. Participate in functional and user acceptance testing to validate that delivered solutions meet defined acceptance criteria. Support test planning and execution to ensure features align with business requirements and acceptance criteria. Collaborate with QA and business stakeholders to verify solution quality through acceptance testing. Support product release planning, status tracking, and stakeholder reporting throughout the project lifecycle.

REQUIRED SKILLS AND EXPERIENCE: Minimum of 5 years’ experience as a Product Owner, Business Analyst, or similar role delivering Salesforce solutions. Demonstrated involvement in the development, implementation, or enhancement of environmental regulatory permitting, compliance and workflow case management processes, ideally for federal and state government programs. Hands-on experience working with the Salesforce Service and Experience Cloud platforms on relevant projects. Exceptional skills in requirements gathering, documentation, and translating needs into actionable technical specifications. Strong stakeholder engagement and communication abilities, including experience facilitating workshops and user discovery sessions. Experience with test automation is a plus. Bachelor’s degree (BS) in Business Administration, Public Administration, Information Systems, or a related field.

ADDITIONAL PREFERRED SKILLS AND EXPERIENCE:

Minimum of 5 years’ experience as a Product Owner, Business Analyst, or similar role delivering Salesforce solutions. Demonstrated involvement in the development, implementation, or enhancement of environmental regulatory permitting, compliance and workflow case management processes, ideally for federal and state government programs. Hands-on experience working with the Salesforce Service and Experience Cloud platforms on relevant projects. Exceptional skills in requirements gathering, documentation, and translating needs into actionable technical specifications. Strong stakeholder engagement and communication abilities, including experience facilitating workshops and user discovery sessions. Experience with test automation is a plus. Bachelor’s degree (BS) in Business Administration, Public Administration, Information Systems, or a related field.

LEARN MORE ABOUT US

Innovate! Inc. is a certified woman-owned consulting firm founded in 2002 by Lily Thomas. We provide innovative solutions to management, technology, and program challeng…