Job Closed
CUSTOMER SERVICE AGENT - SERVICE (2044 220) REMOTE/TAMPA
- Source: LinkedIn
- DG GLASS - Desde 2001 conectando negocios confiaveis.
- Remote
- Tampa
- Full-Time
- Mid level
Job Description
Customer Service Agent - Licensed 2044 or 220 Location: Fully Remote - Must live in the greater Tampa Bay area
Pay: Depending upon skills and experience (Bilingual: Spanish/English)
$45,000 - $65,000 yearly plus commission
Cross-sell opportunities will be 10% of the agency earned commission paid quarterly
Type: Direct hire
Schedule: M-F, 8/8:30 AM -5/5:30 PM
Summary: This is a service focused role, not sales-focused.
Job Description
- Provide exceptional customer service to new and existing Property & Casualty insurance clients, responding to inquiries by phone, email, and in person while supporting customer retention.
- Assist customers with personal and/or commercial insurance coverage, policy changes, renewals, payments, claims, and other policy-related questions.
- Identify new business opportunities through account rounding and cross-selling while helping customers understand available insurance products and coverage options.
- Resolve customer concerns promptly and professionally while maintaining accurate policy information and delivering a positive customer experience.
Nice To Have
- Bachelor’s degree or equivalent
- Bilingual: Spanish/English
Requirements
- Must have (3)+ years of personal lines insurance experience
- Must have active FL 2044 or 220
- Must be MS Office proficient including MS Excel
- Must have valid FL Driver’s License
- High school diploma or equivalent
- Background check required
- Credit check required
- Drug screening required
This job is no longer accepting applications.
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