Product Demo & Onboarding Specialist

GymFridge is building an AI Retail OS that helps gyms manage retail, automate ordering, and connect directly with suppliers. We’re live with Powerhouse and expanding to more gyms.

We’re looking for someone to take qualified introductions from our partners, run product demos, and guide new customers through onboarding.

You’ll work with warm leads, gym owners and operators who have already expressed interest in GymFridge. Your job is to book demo calls, show them the product, and guide them toward onboarding.

Your role

• Meet with gym owners and operators introduced by our partners.
• Understand their retail operations, needs, and current challenges.
• Deliver clear, engaging demos that show how GymFridge can help their business.
• Manage follow-ups and move interested gyms toward launch.
• Guide customers through setup and their first use of the platform.
• Turn customer feedback into clear requests for our product and development teams.
• Coordinate with the team to resolve questions and onboarding issues.

What we’re looking for

• Experience delivering software demos, onboarding customers, or selling B2B software.
• Strong presentation skills and confidence speaking with business owners.
• Ability to learn a product quickly and explain it in simple terms.
• Strong follow-through and clear written communication.
• Experience working with gyms or fitness software is a plus.

Location
Remote anywhere in the U.S., with availability for customer calls during U.S. business hours.

Opportunity
Work directly with the founder and product team at an early-stage AI startup. Help shape the customer experience and grow into a broader sales or customer success role.

Pay: $40,000.00 - $100,000.00 per year

Work Location: Remote